Question about Canon PIXMA MP760 All-In-One InkJet Printer

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Inside platen glass needs cleaning

The inside of the platen glass has appears fogged in parts. How to I get to this to wipe it down.?

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  • iamacanadian Feb 03, 2008

    Indeed, I've noticed this on my unit, ever since I bought it. It doesn't appear to affect the scans or copies I do, but you never can tell, eh?

  • hip5 Jul 27, 2008

    I have the same problem. I even have fingerprints on the underside of mine. Seems they need to step it up a notch when assembling.

  • amber_brown Oct 03, 2008

    Same problem here. :(

  • alsodean Oct 24, 2008

    Same problem. I've had this unit for several years and the condition doesn't seem to affect scanning results...but I would like to clean it anyway, If I can.

  • Yellowsub2 Oct 30, 2008

    I have a fuzzy haze on mine and have just noticed it when starting on my slide collection

  • Anonymous Nov 02, 2008

    Same problem, seems to not effect the scanning, but it should be clean.

  • isg2257 Feb 13, 2009

    I have the same problem, just called Canon who didn't have a clue how to resolve short of taking into a service centre.

  • volecoeur Apr 11, 2009

    same !

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Http://www.nifty-stuff.com/forum/viewtopic.php?pid=32066 use this link for disassembly it gets the printer and scanner apart but does not show how to disassemble the scanner.

Posted on Apr 23, 2010

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My Xbox 360 disc is scratched and I can't play it.HELP!!!!!!!!!!!!!(How do I fix it???)


Try fogging it with your breath and wipe the disc from the INSIDE circle and straight OUT to the outside rim of it. Don't rub all around the disc; it'll just ruin it. Start from the inside, wipe straight out. Alternatively, you could use a glasses cleaning polishing cloth. Again, wipe from the inside out. Then add some glass cleaner onto it and (once again) wipe it gently. If you have any Carnauba car wax, use a small amount on there; it'll fill in the scratches that are there. For the last time, wipe from the inside out. It's a lot, I know, but I hope it works for you.

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How to get inside the scanner head chamber to clean the underside of the glass platen? Or just get at the underside of the glass, it's not a sealed chamber and has become totally obscured by a surface...


I clicked on this by mistake but this sounds like a call to Canon support would do the most good.Here is the number Contact Us at 1-800-OKCANON Hope this helps.

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Our printer is so unreliable. you can never print anything without either the colours printing wrong ir lines appear across the image. I have repeatedly tried cleaning the nozzles and deap cleaning but it...


  1. Lift the document cover to expose the platen glass.

  2. Wipe the platen glass (A), white areas (B), and transparent sheet (C) with a clean, soft, lint-free cloth moistened with water.

    scannerarea.jpg

  3. Then wipe with a clean, soft, dry, lint-free cloth making sure there are no residues left, especially on the platen glass.

  4. Close the document cover and make a copy of a text document to confirm the black line has disappeared.

If you need more help come back.

Post / thumbs / testimonial are welcome!

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While printing, red turned to pink on printed sheets. All cartridges have ink.


Try
Clean the Scanning Area sikaku.gif Cleaning the Platen Glass and Document Cover i_expl.gif Caution
Be sure to turn off the power and disconnect the power cord before cleaning the machine.

i_important.gif Important

bullet_s2.gif The inner side of the Document Cover (white sheet) (C) is easily damaged, so wipe it gently.

bullet_s2.gif If the glass of the ADF (A) is stained with ink, correction fluid, or the like, black streaks may appear on the printed paper when the document is loaded in the ADF. With a clean, soft, lint-free cloth, wipe the glass of the ADF.

With a clean, soft, lint-free cloth, wipe the Platen Glass (D), the inner side of the Document Cover (white sheet) (C), the glass of the ADF (A), and the inner side of the ADF (white area) (B) gently. Make sure not to leave any residue, especially on the Platen Glass.

t_50710ce_mx85095.jpg
sikaku.gif Cleaning the ADF i_expl.gif Caution
Be sure to turn off the power and disconnect the power cord before cleaning the machine.

1. Open the Document Tray.

t_50720ce_mx85096.jpg
2. Open the Feeder Cover.

t_50730ce_mx85097.jpg
3. With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Feeder Cover (A).

t_50740ce_mx85098.jpg
4. After wiping, close the Feeder Cover by pushing it until it clicks into place.

5. Close the Document Tray.

6. Reconnect the power cord then turn on the machine.

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I have lines in printed material


If a print result of faxing, copying or scanning has uneven print density, or when copies and scans you make have vertical black lines, cleaning the platen glass may solve the problem.
  1. Turn off the power and disconnect the power cord.

  2. Prepare two clean, soft, and lint-free cloths.

    Note:
    Do not use tissue paper or paper towels as they may damage the machine.


  3. Open the document cover.

  4. Wipe the platen glass (D), the inner side of the document cover (white area) (C), the glass of the ADF (A), and the inner side of the ADF (white area) (B) with a clean, soft, lint-free cloth moistened with water

    mp830_scanglass.gif

    (A) ADF Glass
    (B) ADF White Reference Area
    (C) Document Cover White Reference Area
    (D) Platen Glass

    Note: If you have trouble wiping dirt, use diluted mild detergent (for dish washing).
    Caution:
    * Never use volatile liquids such as thinners, benzene, or alcohol; these can damage the machine.
    * The d
    ocument cover white reference is easily damaged, so wipe it gently.
  5. Carefully wipe away moisture from each part with another soft, dry lint-free cloth. Do not leave any residue, especially on the platen glass.

  6. Close the document cover.

  7. Reconnect the power cord and power the machine back on.

Oct 26, 2010 | Canon MP830 All-In-One Printer

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Verticle lines appear on document when scanning through document feeder. No verticle lines on document when it is scanned face down on the glass. How do I clean the document feeder?


There is a thin strip of glass next to the main platen glass, where documents fed through the feeder are scanned. You most likely have Wite-Out or some sort of debris stuck to the glass. You can probably wipe this residue off, but if you need to clean that strip of glass, use alcohol and a lint-free rag.

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When trying to make copies from the Cannon Imagerunner 3230 machine, we keep getting a black line on top of the copies. I tried cleaning the inside but it still appears. What could that be?


Drum Unit, Make sure the scan glass and platen glass is clean. Run copies from glass and document feeder to see if line appears on one or both. Both Drum unit or fusing Film. Will need a copier tech to remove parts for inspection.

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When I feed pages through the automatic feeder, the copies come out with a streak on them. If I put them directly on the glass it doesn't happen. I have cleaned the platen glass with no result.??


It is a cleaning issue. There is a piece of glass about an inch wide that is next to the platen glass or inside the auto document feeder that is probably dirty depending on your model. Open up the document feeder as if you were clearing an original document jam. Look for a piece of glass inside the ADF, it will run the length of the document feeder. There is probably some dirt or another popular problem is white out. Clean off the glass with glass cleaner or alcohol and it should fix the problem.

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How do I clean the INSIDE glass/platen?


You mean the inside of the scanner glass? (The platten is a part of the print unit),

You'll have to remove the sides and read cover. Unplug the scanner wires and remove the scanner assembly. Separate the document feeder from the scanner bed. Open the covers of the scanner bed (usually there are screws holding it together). Remove the glass and clean it. Reverse the process to reassemble.

Be careful. Canon multipasses are built a little like a Chinese puzzle box. There are little snaps everywhere as well as screws. Watch out you don't force anything and cause the snaps to break.

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Verical line(s) problem with canon mp780


Hi Nick, It's ONLY when you copy? I start by cleaning the platen glass. Wipe the Platen Glass with a clean, soft, lint-free cloth moistened with water. Then wipe with a clean, soft, dry, lint-free cloth making sure not to leave any residue, especially on the Platen Glass. If you have trouble getting the scanning area clean, wipe with diluted mild detergent (for dish washing). Do the same thing for the white area under the platen lid. If this does not resolve the problem let me know. His Dudeness

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