Question about LG WM1814CW Front Load Washer

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Broken washing machine

My LG intellowasher front load keeps on displaying dE and will not work, what should I do?

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Re: Broken washing machine

We also have now gotten the same message and same poor help the company is aware of this problem but sadly, the almost $500 replacement to fix the problem is the same original parts that go wrong in the machine so they haven't upgraded the replacement parts which means you pay to get the new part--WAIT for it to arrive because NO ONE stocks LG parts, and then the new part is not any better than the original. We are selling ours and getting a Kenmore.

Posted on Jan 17, 2008

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Re: Broken washing machine

'dE' is a door lock lock problem. If you replace the mechanism it should correct the problem.
In the US, you can get parts from AP Wagner, as they provide parts for Home Depot customers.

The easist way to get to the door lock is through the top. Then you don't have to worry about putting the door gasket back on as it can be tricky.

Sgt 48

Posted on May 31, 2008

Re: Broken washing machine

My WM1812 has a DE error but it is because the drain motor is done in after two years. Good luck with their authorized reps and getting replacement parts. I have found them to be incompetent and unprofessional. No more LG products for me.

Posted on Jan 10, 2008

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