Question about Ricoh Aficio AP3800C Laser Printer

2 Answers

Switch on Error

When I switch on my AP3800c I now get a SC388 error and also sometimes a SC 285 eror. When I restart they disappear.

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  • cammatth2001 Dec 04, 2007

    I am having the same problem as eddie66 and was wondering what I need to do to fix the errors I get when switching on my ricoh?

  • eddie66 Dec 04, 2007

    These error messages disappeared once I replaced the colour developer units with a new set.

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2 Answers

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  • Expert
  • 132 Answers

SC285 Line Position Error
SC388 Data Transmission Time Out (Hard Disk Read)
Development Gamma Error (Cyan)

Posted on Nov 28, 2007

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1 Answer

Sc556


To reset fuser SC codes you need to enter Service Programme Mode and reset SP5-810 to 1, then turn the main switch off and on again. If you need help on entering SP mode etc. then take a look here.

Feb 27, 2012 | Ricoh Aficio AP3800C Laser Printer

1 Answer

Error code sc 553


I think this is fuser temperature error. Call a technician to fix this problem. This link may also help
List of Ricoh Error Codes

Mar 08, 2011 | Ricoh Aficio AP3800C Laser Printer

1 Answer

I have problem with aficio 3800c it is showing


SC 560 Zero Cross Error

When the power switch is turned on. The machine checks how many Zero-cross signals are generated during 500 ms. If the number of Zero-cross signals is more than 66 or less than 45 and the condition is detected more than 10 times this code is shown.

Cause is electrical noise in the supply from the power cord.
Solution
  • Change to another power wall socket
  • Change power cord
  • Replace main PSU (Power Supply Unit)

Aug 30, 2009 | Ricoh Aficio AP3800C Laser Printer

1 Answer

Eror 471


"transfer belt error"
Turn machine off (unplug), reseat the transfer belt, and try again. If the problem persists, clean or replace sensors, replace the belt, or replace the motor. Check the contact and release mechanism on the transfer belt.

Apr 13, 2009 | Ricoh Aficio AP3800C Laser Printer

4 Answers

Function sc:552 problem RICOH AFICIO 2018d


To reset error, enter SP mode by pressing: Clear (yellow) button, 1 0 7, and press and hold the Stop (orange) button for 3 seconds then switch off and on the copier.
If the error is still there, please check the following in the fuser unit;
  • Check and clean or replace the possible defective thermistors or out of position.
  • Fusing heaters open circuit.
  • Thermostats for open circuit.
  • Power supply unit.
Good luck and please rate me, thanks.

Mar 02, 2009 | Ricoh Aficio AP3800C Laser Printer

2 Answers

I have a Ricoh 2045E I changed the toner and now get a SC680 error?


There are no SC 680 codes listed in the service manual for a 2045e
Please re check the code

Feb 26, 2009 | Ricoh Aficio AP3800C Laser Printer

2 Answers

Desperate!!! Ricoh AP3800C error Need to print for christmas!!!


Fuser is not reaching operating tempurature. turn off the unit. Take the fuser out and reseat it. Power it back up. Ricoh Printers Error Codes Normally there are 3 levels of service call conditions in Ricoh printers.

Level A is the highest level. Machine can not be used until code is reset. The printer cannot be operated at all. Here is a list of common error codes.
Level B: The SC might be reset by turning the main switch off and on in some conditions.
Level C: The printer can be operated as usual except for the unit related to the service call.
SC302: High voltage power supply error
SC306: Charge roller home position error
SC320: Polygon mirror motor error
SC320: Polygon mirror motor error
SC500: Main motor error
SC542: Fusing temperature warm-up error
SC543: Fusing overheat error


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



Dec 23, 2008 | Ricoh Aficio AP3800C Laser Printer

1 Answer

Smearned Printing on Ricoh Aficio AP3800C Laser Printer


Hi there the smudges are most likely down to the black PCU (Drum Unit) and following are the reasons for the two fault caode you have given me.

SC 261 LD HP sensor
not switched
off (for K only)
After the laser beam pitch was
changed, it takes more than
five seconds for the HP sensor
to switch off.
• Defective motor
• Defective sensor
• Mechanical problem
when switching the
actuator
• Brown fuse (FU81) on
the Power supply unit
1. Turn the main switch off and on.
2. Check the sensor actuator position of
the LD positioning motor.
3. Replace the LD positioning motor.
4. Replace the LD home position
sensor.
5. Check and/or replace the PSU.

SC 380 Black
development
motor error
SC 381 Color
development
motor error
When the motor speed is
within the target level, the
motor sends a lock signal
(High to Low at CN214-5) to
the BCU.
SC380 is detected under the
following conditions:
• The Lock signal stays High
2 seconds after the motor
turns on.
• The Lock signal stays Low 2
seconds after the motor
turns off.
• The Lock signal stays High
for more than 2 seconds
while the motor is on.
• Defective motor
• Defective BCU
1. Turn the main switch off and on.
2. Replace the motor.
3. Replace the BCU.

Hope this is any help

Thanks J

Feb 21, 2008 | Ricoh Aficio AP3800C Laser Printer

1 Answer

Ricoh ap3800 error code sc261


Hi there the following is taken from the service manual. Thanks J

SC 261 LD HP sensor
not switched
off (for K only)
After the laser beam pitch was
changed, it takes more than
five seconds for the HP sensor
to switch off.
• Defective motor
• Defective sensor
• Mechanical problem
when switching the
actuator
• Brown fuse (FU81) on
the Power supply unit
1. Turn the main switch off and on.
2. Check the sensor actuator position of
the LD positioning motor.
3. Replace the LD positioning motor.
4. Replace the LD home position
sensor.
5. Check and/or replace the PSU.

Jan 14, 2008 | Ricoh Aficio AP3800C Laser Printer

1 Answer

Cause for error code sc560 on ricoh ap3850c


H there below is what is stated in the service manual and I suggest to change the power cord before the main PSU (Power Supply Unit)


SC 560 Zero Cross Error

When the power switch is turned on. The machine checks how many Zero-cross signals are generated during 500 ms. If the number of Zero-cross signals is more than 66 or less than 45 and the condition is detected more than 10 times this code is shown.

Cause is electrical noise in the supply from the power cord.
Solution
  • Change to another power wall socket
  • Change power cord
  • Replace main PSU (Power Supply Unit)
I hope this help you
Thanks J

Jan 12, 2008 | Ricoh Aficio AP3800C Laser Printer

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