Black ink not working but all colors are. I Two new refilled cartridges used but neither worked. Initially it worked somewhat when the test print was run, but it decreased with each test and now is blank.
I ran about ten cleaning cycles and allowed the ink to sit for 24 hours so that air can escape. Nothing worked.
I have the same problem,colours ok but black ink not coming.
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Re: Black ink not working; but colors are
Press menu then start mono (blue copy button) then fourtimes arrow up (tel index). machine will be in maintenance mode. press 7 then 6 then 4 then start mono. machine will initialize the carts and do some cleaning cycles.
If you're outside can/us: after that press zero then nine. machine prints test print. If youre inside leave maintenance mode and run a test print manually.
if you cant see any bk the ph is clogged and cant be fixed anymore (because of wrong ink: pigmented ink will clogg the filter infront of the nozzels; use ONLY dye-ink for all colors!)
leaving the maintenance mode by pressing 9 then 9.
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refill of cartridge several times is not that advisable. time comes that ur cartridge will be damaged. possibility of damaged:
1. the circuit itself in the cartridge might be broken
2. overload of ink.
1. replace a new one or secure other cartridge w/ same spec of ur current cartridge.
Ink level counter (program) didn't read actually ink at ink tank. Brand new cartridge ink level counter 100% (full), and ink 100% (about 10 ml). After may printing, ink will dry out, and ink level counter reach zero (ink out). Printer will not allow print anymore, even have refilled, because ink level read "ink out". For canon type, you just to release ink level counter, and counter just stop, but printer will allow to print. Press stop/reset button for about 30 second.
Consider this: Using name brand cartridges is more expensive... but works. If you're using the name brand replacements... good. If you've chosen to use refilled ink, some of the features do not work as well as the original replacements. I used refilled cartridges in my Lexmark All-In-One and the "Ink needs refill" applet did not work correctly... so I turned it off...
When you put in a "new" cartrage the printer sens an electrical charge to the cartrage to set it up properly. So I would treat this as a new cartrage, rather than a refilled one. Go to the printer menu and re install the ink cartrage in question, it should recognise it and start the function as a new one, good luck
Here are some HP support links that might be helpful... and a couple questions to consider.
Q: Is your new cartridge one of these listed below?
"The HP Officejet 6100 series and HP Digital Copier Printer 410 products use the print cartridges listed below: * HP 56 black print cartridge * HP 57 tri-color print cartridge * HP 58 photo cartridge (replaces the HP 56 black print cartridge for six-ink photo printing)"
info from: Installing a Print Cartridge http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00004340&lc=en&dlc=en&cc=us&lang=en&rule=12548&product=79477
Is your new cartridge a refilled cartridge? Some times those have special challenges. Has your cartridge been sitting a while in the box, maybe in a warm spot? Some times even new cartridges dry out a little. Was your old cartridge low or completely gone? Just as a test, if you put it back in your printer does the old cartridge work? Any printer error messages? Can you print a test page or an alignment page for your black cartridge?
These might be too many questions but here are some HP support links with some How To information for getting more answers. Please let me know if any of these are helpful.
see also: Slow or No Response from Printer http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=11882&lc=en&dlc=en&cc=us&lang=en&product=79477
By using Colorbyte's Imageprint software and their 'Phatte Black' cartridge....
I have not purchased it myself quite yet but im good friends with an Epson R&D guy who tested their system and highly recommends it.
Hi there the ink cartridges are designed to be used once. Most of these new ink cartridges have a set chip on it once you have installed a new cartridge it registers that a new one has been installed and resets the ink counter for that cartridge. When you refill the cartridge it doesn't reset the chip.
I don't know how to reset the chip but the best suggestion I can offer is to purchase a compatible cartridge that has been reset.
According to " HP Officejet R, PSC 500 and Color Copier - General Copying Issues and Solutions", under the problem heading "Black is not Black", notes that:
"The unit will perform mono (or black) copies using the color
cartridge to create a composite black in Normal
and Best modes. This is necessary to create the correct grayscale shades. NOTE: The HP PSC 500 all-in-one product cannot perform black copies. Scan the image in and print it out in greyscale.
The color cartridge may be out of one color of ink. Run a self-test page to
verify that all the colors are there. Replace the cartridge if they are not."
In other words, the device only uses the black ink cartridge when used as a computer printer. When used as a stand-alone copier, it uses the color ink cartridge, and all three ink colors must be present and working to give a black and white copy. Perhaps you can refill the color cartridge with black ink in all chambers?