HP DeskJet 932c InkJet Printer Logo
Posted on Aug 07, 2009

One color does not print

One color (blue) does not print. Replaced cartridge with new one and it still does not print.HP 932C,

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  • Contributor 38 Answers
  • Posted on Aug 07, 2009
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Joined: Jul 30, 2009
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Turn off printer and allow print carriage to park. Unplug printer. Using a cotton swab and rubbing alcohol gently clean the interface gold looking ribbon where the ink cartridges plug in. Allow to dry. Test printer with a test sheet. If that doesn't work, replace the control board. It might be just as cost effective to replace.

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