Question about Cisco 7940 IP Phone

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My client has Cisco 7940 IP phones and wants assistance with feature programming

I'm a consultant who's been handling a client's infrastructure upgrades over the last couple of years and they have asked for my assistance with feature programming on their Cisco 7940 IP phones. They have dissolved their relationship with the firm that was handling the telecom administration and they are not able to provide any documentation detailing their environment. It's a small environment consisting of about 20 phones. Is there a way to determine how the environment is configured and where to gain "console access" for feature programming?

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  • Anonymous Mar 17, 2014

    in my cisco 7940 ip phone second line is not showing up

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This phone can be access through a menu/ setting buttons.

Useful link on how to navigate through the phone:
http://www.cisco.com/warp/public/779/largeent/avvid/products/7940/7940_topic3.htm
I think the main problem is to determine the intergrated router or Call manager configuration
You can also connect on switch and type:show cpd neighbor This will show the physical port connections

Posted on Dec 30, 2007

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I'm experiencing a problem with cisco 7941 IP phone. here is the current condition of the phone: it has no dial tone, the programmable button is alternately blinking, the headset button has a steady...


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