At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
first you confirm scanning is working or not if it is working fine there is no issue with printer, if it is not working problem found with scanner assay you need to contact hp service center....
You often have to tilt the cartridge to get it out. Some cartridges have plastic holders you have to disengage. Refer to your manual, or just inspect the cartridge holder carefully to figure out how to dislodge it.
Look on the right side where the cartridge goes, if the spring on the right is hanging loose it might have poked a hole in the ribbon cable at the rear near the contacts. If so it's time for a new printer, if OK, check the exp. date on the ink cartridge and if it's been refilled or a generic ink you may just need another one.
this should work for all 5500 hp printers
i hope this helps you out
richard from chicago
i just noticed you have the wrong cartage
you need hp 57 color
that will make all the difference :-)
HP Officejet 5500 series
All-in-One modelBlack cartridge Color cartridge
HP Officejet 5505
HP 56
HP 57
HP Officejet 5508
HP 56
HP 57
HP Officejet 5515
HP 56
HP 57
HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v
HP 56
HP 57
HP Officejet 5600 series
Replacing the print cartridges
Turn on the HP Officejet, and lift open the print-carriage access door.
The print carriage will move into the access area.
Figure 1: Opening the print-carriage access door
After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot.
Figure 2: Removing the print cartridgeNOTE:
It is normal to see ink buildup in the print cartridge slots.
Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab.
CAUTION:
Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles.
Figure 3: Removing the plastic tape
Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place.
CAUTION:
Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle.
Figure 4: Inserting the print cartridge
Close the print-carriage access door.
Aligning the print cartridges
The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
When the message displays, press OK .
The HP Officejet will print an alignment page.
Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
Press OK .
The HP Officejet will align the print cartridges and display Alignment Complete .
You'll need to power on the printer to replace the ink cartridge. Open the compartment on the right side. You'll see the cartridge slot slide over to you after you hit the power button. When the power is off the cartridge slot hides within the printer.
For HP 5510 series for replacing the cartige, you need to lift the door just above the paper tray. Pull out the old cartidge, hold it so you can see the way it is inserted and click in gently in the same way.
×