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Expert
80 Answers
- Posted on Aug 08, 2009
Re: I have a blue screen during playback mode on my Sony...
Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
- Stop the tape.
- Ensure the tape has been rewound to the beginning of the video recording.
- Play the tape.
- If the issue is not resolved, stop the tape and remove it from the camcorder.
- Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
- Reinsert the tape into the camcorder.
- Play the tape.
- If the issue is not resolved, stop the tape and remove it from the camcorder.
- Insert a different tape with video footage into the camcorder.
- Ensure the tape has been rewound to the beginning of the video recording.
- Play the tape.
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