Question about Zanussi Washing Machines
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Posted on Jan 02, 2017
hi i had the same fault, the machine would go onto pause after a couple of seconds.. after nearly a full strip down of the machine and checking the obvious i found there was carbon dust on the pcb which was causing tracking (the circuit board at the top of the machine). The pcb looked like it was burnt out, but after a quick dust down to remove the carbon and refitted back into the machine it worked fine. HTH
Posted on Jul 11, 2008
If you give the facia a tap the display may come back on. You may then get an error code E90 being displayed. Either way you will require a new user interface pcb.
Posted on Dec 17, 2008
Error E20 means the machine has failed to pump out. 1st check the filter at the bottom right hand side there may still be water inside if so pull the grey tab to the left of the filter there should be a thin hose extend it put it into a shallow dish and pull the cap off to let the water drain this may be a slow process. When the filters out look into the hole with a torch to see if any obstructions in the pump impeller this looks like a cross. If the filters and pump are clear it may be the pump has failed.
Posted on Dec 17, 2008
Locate the filter at the botton front right of washer, behind a drop down cover.
Unscrew anti- clockwise to remove and clean.
If still no go, then you need to check the brushes in the motor.
Hope this helps.
Posted on Dec 31, 2009
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Zanussi washing machines can sometimes display error code E50. As John Lewis washing machines are currently also made by Zanussi some John Lewis washing machines can also display error E50.
Unfortunately this is not a "proper" error code and is not listed in error code lists. It's part of the motor fault error code group and is apparently displayed to customers but when an engineer enters a special diagnostic display the "proper" error code will be displayed giving more information.
However, there are usually only two error codes beginning with E5 which are E51 and E52, which are "motor power triac short circuited" and "no signal from the motor tachometric generator" respectively.
So if you have E50 displayed on a Zanussi or John Lewis washing machine it looks like a problem with the motor. However, the E51 "motor power triac short circuited" could be a fault on one of the PC boards as triacs are usually on printed circuit boards. This could have blown due to a short circuit somewhere else (like the motor for example) - I would advise that an engineer is required if you can't see anything obvious with the motor.
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