Question about HP Deskjet 6980 InkJet Photo Printer

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Hp deskjet 6980 blinking lights

My 6980 has the power light and the resume light blinking together. when I press the resume button, the cartridges move a little and the light comes back on. There is no paper jam.

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Re: hp deskjet 6980 blinking lights

Ok so for this situation you have to do a cold reset, and by this you have to go ahead while the printer is still power on, disconnect the power cord in back of the printer, and wait for about two minutes. power on the printer if printer still has the blinking lights then go to step 2.

step 2-after this check the printer if light are still blinking, then your going to remove all printheads, remove paper, and then unplug printer power cord from printer and also from the wall outlet, wait for 20 seconds, then power on the printer, wait for light to flash then install the printheads, put paper, and press the resume button.
*** always connect your printer to a wall outlet never to a power strip, the power strip robs some of the power from the printer***
and this should fix the problem if it doesnt then the carriage might me malfunctioning . hp recently did a recall on some printer with the 6940 and some of the 6980, that the carriage broken.

Hope this help!

Posted on Mar 06, 2008

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Re: hp deskjet 6980 blinking lights

After reading all the contributions I took a closer look. The 6980 I have was scored from a dumpster probably for this problem. Didn't want to invest in ink carts if it was going to be junk.

I saw the print head only move back and forth a few inches, no matter where I located it. Seemed to get confused if it was located near or fully to one side or the other.

Noticed the metal band in back of the head-- it runs the entire width. It has tiny slots in it for the head to know where it is. This one had a noticeable amount of gunk on it. Used isopropyl alcohol on a lint-free blotter to remove the dirt (probably inked up paper dust) and let it dry.

Powered up. It 'homes' the head every time.

Now to invest in ink carts.

Posted on Dec 05, 2008

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Re: hp deskjet 6980 blinking lights

I am reviving the dead here. I have been having this problem for awhile. Just noticed the the flexible PCB that the cartridges plug into has been damaged. Hard to say what caused the puncture. I am going to assume that this is the source of my woes and it looks like I finally need a new printer.

Posted on Feb 10, 2014

Re: hp deskjet 6980 blinking lights

Hi, bhobgood

I still can't get the cartridge unstuck can you send me step by step to disassembling ?? I wasnt able to do this yet and am afraid to break something. Oh, did you try to reset by re setting the wireless ?

my email is

Posted on Oct 14, 2008

Re: hp deskjet 6980 blinking lights

Hmm... Solution did not help. Still not working

Posted on Sep 20, 2008

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Re: hp deskjet 6980 blinking lights

I have encountered the same issue. The pwr light and resume light are flashing. Pressing the resume button results in the carraige moving 1 to 2 inches and then returning to the park position, and the lights resume flashing. This problem was caused when an envelope jammed in the printer. I have discovered a number of other users that have encountered the same problem for the same reason.

I am currently trying to resolve the issue. I found that the flashing lights are supposed to be telling me the print carriage is stuck. I took the printer apart and found that there is a plastic piece that is attached to the drive belt. This plastic piece rides the carriage bar and moves the print carriage. I took the carriage off the bar and saw that this plastic piece became partially detached from the drive belt. Because of that, the print carriage is hitting a mechanical support and the head will not move any further. This is easy to diagnose because, with the printer off, the carriage cannot be manually moved more than a couple of inches from its parked position. Normally, you should be able to move the carraige across the width of the printer.

I have actually been able to disassemble and repair the piece behind the print carriage. I have reassembled it and the carriage moves freely now. However, I still have the same lights flashing and have discovered that might be due to the carriage not being in the expected position at power up. I have tried repositioning it a few times but am not having success. I have also tried the reset procedure and the suggestion to remove power completely for 30 seconds (when the printer is powered up).

Does anyone have any other suggestions? My original problem was definitely a "stuck" print carriage and I definitely now have that corrected. I am hoping to find this last issue can be easily addressed.


Posted on Oct 13, 2008

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buttons and lights The HP Deskjet printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of the printer
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** Pressing this button cancels the current print job. sayurisan20_34.jpg

print cartridge status symbol and light **The light above the Print Cartridge Status symbol flashes when a print cartridge is low on ink or incorrectly installed.
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**The light above the Resume button flashes when an action is required such as loading paper or clearing a paper jam. When the problem is fixed, press the Resume button to continue printing.
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The Power button turns the printer on and off. It takes approximately five seconds for the printer to turn on after you press the Power button. The green light above the Power button flashes when printing is in progress. Caution! Always use the Power button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wallmounted switch to turn the printer on and off may cause premature printer failure

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The printer might be working but the cartridge is not connected properly. Just open your printer, remove the cartridge and replace it back in its right position.

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Please find below the section in the user manual for the printer that tells you what the lights mean. Hope this helps.

Sometimes the lights on the printer signal a problem:

Both lights are off

• The printer is turned off. Press the power button. If you still don’t see the glowing green light, make sure the printer is plugged into a power outlet and that the outlet has power.

Both lights blink
• Paper may be jammed in the printer. Open the front cover and remove any jammed paper. Close the front cover and turn the printer off, then on again. Go to “Clearing a Paper Jam” on page 67.

• The cartridge cradle may be jammed.
Close the front cover, turn the printer off, then on again.
The power light blinks, and the resume light is off
• This is normal behavior when the printer is receiving data, printing, or waiting for ink to dry.

The power light glows steadily, and the resume light blinks
One or both of the inkjet printer cartridges may not be seated properly, or you may have forgotten to remove
the tape from a new inkjet printer cartridge. Open the front cover. Remove both inkjet printer cartridges. Holding the black plastic sides of the inkjet printer cartridge, check to be sure the tape has been removed from the print head. Then replace the inkjet printer
cartridges in the cartridge cradle. Make sure each inkjet printer cartridge is pressed all the way into the cartridge
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• The front cover may be open. Make sure it is closed.
• There may be no paper in the lower paper tray. Load paper.
• The printer may need to reset. Press and release the Resume button.
• Your computer may be low on memory. Try restarting it.
• Turn the printer off, then on again. (This resets the printer.)
• Repeat the printing process.
Sometimes problems disappear when you try to print your document again.
• Printing problems can often be caused by errors in your applications.

If you can print from the SimpleText or TeachText application but not from another application, it’s probably a problem with that application. Contact the publisher of that application for help.

• Restart your computer.

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1) Close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.) 2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.) 3) While holding the Power button, press the Resume/Cancel button 3 times, and then release the Power and Resume/Cancel buttons. 4) When the LED stops blinking and lights in green, press the Resume/Cancel button 4 times. Finally press the Power button.

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This is the resume button. If it is blinking and the power light is steady and if just installed a print cartridge, make sure the cartridge is securely snapped into the printer with the arrow aligned with the dots on the top of the printer cartridge cradle.
Close the top cover of the printer if it is open.
Check the lower (IN) tray to make sure it contains paper and that the paper is correctly loaded in the tray.
Press resume to clear the error condition. Then check your computer screen for any reported error message and corrective action instructions.
If the resume and power lights are blinking - press the power button to turn off the printer. At the computer, cancel any documents awaiting printing. Then press power button again to turn on computer. Good luck from Lady Isobel.

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the printer needs servicing.the steel rod on which the cartridge carriage moves sometime oiling that steel rod makes it proper other wise the whole printer needs to be opened and the cleaning and servicing needs to be done.

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I have a HP deskjet 6949 series printer. I have had it for three months. My problem is that lights on the from panel(power button light, resume light and print cartridge status light) are blinking...

Power, Resume, and Print Cartridge Status lights are flashing in unison The printer might need to be restarted.
  1. Press the Power button to turn off the printer, and then press the Power button to restart the printer. Proceed to Step 2 if the lights continue to flash.
  2. Press the Power button to turn off the printer.
  3. Disconnect the printer power cord from the electrical outlet.
  4. Reconnect the printer power cord to the electrical outlet.
  5. Press the Power button to turn on the printer.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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My printer is not working properly. The light on the left (Amber Light, I guess this is what it is called) is blinking, but there is no paper stuck in the printer. How do I get it to stop and keep...


You will see 3 led lights on the printer. They will blink continously if:

if the print cartridge status light is flashing
-- check if the top cover is open, Close the top cover.
-- there may be a problem with a print cartridge
1. Verify that the correct print cartridges are installed.
2. Check if a print cartridge is low on ink or improperly installed.

if the resume light is flashing
-- the printer may be out of paper
1. Place paper in the In tray.
2. Press the Resume button on the front of
-- the printer may be ready to print the second side of a two-sided document
1. Follow the onscreen instructions for printing the second side.
2. Press the Resume button.

if the power light is flashing
-- the printer is preparing to print
-- The light stops flashing when the printer has received all data.

if all lights are flashing
-- the printer may need to be restarted
1. Press the Power button to turn off the printer, then press the Power button
to restart the printer.Proceed to step 2 if the lights continue to flash.
2. Press the Power button to turn off the printer.
3. Disconnect the printer from the power source.
4. Reconnect the printer to the power source.Press the Power button to turn on the printer.

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The printer apear to be dead!

Buttons and lights on the printer Two buttons and three lights are located on the front of an HP Deskjet printer.
  • The lights tell when the printer is working or when it needs attention.
  • The buttons help control the printer.
Buttons and lights Purpose c00123886.jpg POWER button and light Push the POWER button to turn the printer off and on. When lit, the light shows that the printer is turned on. c00123889.jpg RESUME button and light The light blinks when there is a problem with paper. When the problem is corrected, press the button. c00123892.jpg Print cartridge light The light blinks when there is a problem with a print cartridge. When the problem is corrected and the top cover is closed, the light will stop blinking. Troubleshooting blinking printer lights Blinking lights Reason c00123895.jpg

All lights are off. The printer is off (asleep).

Press the POWER buttonc00123886.jpg to turn the printer on.

The printer should turn on automatically when a print job is sent to it. c00123898.jpg

The POWER (top) light is on. The printer is idle.

The printer is ready to print a document. c00123900.jpg

The POWER (top) light is blinking. The printer is busy printing.

Allow enough time to print. When a document has many fonts or graphics or uses complex color such as a color photo, it takes longer to begin printing. c00123902.jpg

The PRINT CARTRIDGE (bottom) light is blinking. Possible causes:

  • The front cover is open. Make sure the front cover is completely closed.
  • The print cartridge is missing. Make sure the print cartridge has been installed correctly.
  • The print cartridge is broken or incompatible. Lift the front cover, and wait for the print-cartridge cradle to slide out. Check the part numbers on the print cartridge:

Black: 51645A

Color: C1823D,

If the print cartridges are compatible and correctly installed, they may be defective. Try replacing the print cartridges.

If none of the above suggestions fix the problem, and, if the error message still occurs, it may be a hardware failure. Call the HP Customer Support Center.

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