HI. this will occur if there is a core issue that concerns the main board script(program). this can happen if there is a virus present, due to a bad file download from an e-mail or picture message as well. If this phone has the browser enabled, and you do surf a lot, you may have a virus that has attack the core program or software that was pre-installed during manufacturing. The best action is to take this unit to the local service provider for a main board purge and reloading of the main OS. this will restore the normal functions of your.
((The constant restarting and freezing of the unit is the result of an automatic restart that is trying to reload a fualty program. it will continue to freeze becuase the program is corrupt))
Because LG uses cheap parts to make electronics. sorry. its likely one of the chips failed on the phone maby due to static electricity
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