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Zhilla Hermes Posted on Mar 26, 2019
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My canon printer will not respond when trying to print. I also tried connecting it via USB cord and not responding. What can I do? What is wrong?

2 Answers

Robert john

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  • Canon Master 301 Answers
  • Posted on May 15, 2021
Robert john
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Canon Printer Not Responding is a common error that you might get. This error can be displayed because of several reasons like Outdated drivers, weaken network connections, USB problems, and much more. For resolving this error, you have to follow the troubleshooting steps mentioned below. These are the basic procedures that will help you to resolve the error successfully.

Methods to Troubleshoot Canon Printer Not Responding:

Run the Printer Troubleshooter to Fix Canon Printer No Response Error:

The windows have a built-in printer troubleshooter that can fix your error. This tool will help you out to fix the issue of the printer not responding:
Press the "window logo key" and type "troubleshoot". Then select Troubleshoot or Troubleshooting.
In troubleshooter, click Printer and then "Run the troubleshooter" (using windows 10)
Click "Use a Printer" (using windows 7)
Follow the following instructions to complete the troubleshooting. If this works for you then you don't have to go on further methods.

Restart the Printer Spooler Service:

The printer spooler service on your computer manages your communication between your printer and computer and print jobs. If this service is not working properly on the computer then your canon printer will stop responding. You have to reset this service to fix your printer issue.
Press the "window logo key" and R simultaneously on your keyboard to request the Run.
In the Run type "service. MSC" and press Enter.
Click "Print Spooler and then click Restart.
Check that your printer is printing the document.

For More Follow this:- Canon Printer Not Responding

My canon printer will not respond when trying to p - c6d70f4f-ee92-451f-9075-2ebe62ef9901.jpg

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  • Expert 70 Answers
  • Posted on Apr 02, 2019
Anna Houston
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Fixes to try The following are a few methods that have helped you. You don't have to try them all just work your way down the list until you find the one that works for you.

  1. Do some basic troubleshooting
  2. Run the printer troubleshooter
  3. Restart the Print Spooler service
  4. Configure the correct printer port for your printer
  5. Update your printer driver
For the more details of each method visit the link:
https://www.drivereasy.com/knowledge/canon-printer-not-responding-fixed

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5 Related Answers

Anonymous

  • 16 Answers
  • Posted on Jan 13, 2008

SOURCE: printer not responding to the computer

I had a similar problem with a Multipass F30 - check that the Canon Service "mpservice" is running. In the situation I had it was set to automatic, but the service was stopped. You can locate the Services by going to the Control Panel, then Performance & Maintenance if you are using catagory view or directly to Administrative Tools if in Classic View. Double click on Administrative Tools and then open Services. Scroll down and locate mpservice to see if it is running. I hope this helps.

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Anonymous

  • 446 Answers
  • Posted on Jul 24, 2008

SOURCE: Printer doesn't respond to computer

there were many instances why the computer says "printer is not responding" either it is not configured correctly. for a start..

try this go to start- printer- right click the desired printer- open up properties- then click print test pages-

if it does print then it should work on all platforms, if it doesnt then you might have installed the wrong drivers.

try this first

Anonymous

  • 184 Answers
  • Posted on May 22, 2009

SOURCE: Canon PIXMA MP190 'not responding'

There are possible causes of this not responding status message you get. you will try out these option i have listed here and see which one resolves the problem. after each one, try to print from a file and from the web.
1. Configure driver to correct printer port
On the 'Ports' tab of 'Printer Properties' window, select the correct port for the printer driver.
From the Windows desktop, open the printer's properties window.
Click the Ports tab.
Below 'Print to the following port(s)' section, select the port to which your printer is connected.
Click 'Apply' to accept the changes.

Click General tab and then click 'Print Test Page' to confirm the changes corrected the issue.
2. Checking USB Connections
You should disconnect and reconnect the USB cable at both ends to ensure there is a secure connection on the device side as well as the computer side. It may also be necessary to try a different USB port on the computer. Additionally, you may need to disconnect other USB devices, temporarily, in order to determine if a conflict exists.
Disconnect one end of the cable and then reseat it ensuring the cable is firmly seated into the USB port. If the USB cable is plugged into a hub instead of directly into the computer, try connecting the USB cable directly into the computer.
Repeat step one to reseat the cable on the other end.
3. If there is still no communication, then it may be necessary to try a different USB cable or a different port on the computer.
when you are through, restart the system.
4. Uninstall and Reinstall the Driver
If the MP Navigator or the MP drivers are no longer required, or if they are not installed correctly, uninstall them.
Caution: Uninstalling means deleting software, such as MP drivers, from the computer. Once the software has been deleted the unit cannot be used through the computer until the software has been reinstalled.
Note: Login as a user with Administrator privileges to uninstall . Turn off any programs running in the background, such as antivirus programs and firewalls before begining.
Select 'Program' (for Windows 2000), or 'All Programs' (for Windows XP / Vista) from the Start menu.
Select the name of the printer model to remove and select 'Uninstall.'
When the MP Drivers Uninstaller window is displayed, click 'Perform.'
When the confirmation window is displayed, click 'Yes.'
When the Uninstallation Complete window is displayed, click 'Complete.'
5. Reinstall the Drivers
Note:
The MP drivers can be installed using Easy Install or Custom Install.
Easy Install automatically installs the software which is in the CD-ROM.
This method is recommended if you are a first-time user.
Custom Install allows you to select the software programs from MP Drivers, Application Software, and On-screen Manual.
Login as a user with Administrator privileges to install on WindowsXP/Vista/2000.
Close any antivirus software that may be running prior to installing the drivers.
Turn off the printer and disconnect the cable connecting the computer and the printer.
Insert CD-ROM in the computer. (The CD-ROM will start automatically and the following window will be displayed on the screen.)
If the setup program does not start automatically, click 'Start' and go to 'My Computer', then double-click the CD-ROM icon.
If you use Windows Vista, select 'Computer' from the Start menu, then double-click the icon of the CD-ROM.
At the main installation window, click 'Easy Install' or 'Custom Install'.
When selecting Easy Install:
(A) Click 'Easy Install'.
(B) Click 'Install' in the following window.

* Display varies according to the printer model.
When selecting Custom Install:
(A) Click 'Custom Install'.
(B) When the following window is displayed, click 'MP Drivers' and the application software to be installed, and then click 'Next'.
* Display varies according to the printer model.
When the License Agreement window is displayed, read the content carefully and click 'Yes'.
The installation will start.
Messages may be displayed during the installation of the application software.
Follow the instructions on the window and continue the installation.

When the Printer Connection window appears, connect the printer to the computer and power on the printer.
Note: If the installation cannot proceed even after 2 minutes, stop the installation by following the procedures below and start from the beginning again.
1) Click 'Cancel' at the Printer Connection window then click 'Start Over' at the Installation Failure window.
2) At the window to install the driver / applications appears, click 'Back' then click 'Exit'.
3) Restart the computer.
4) Install the printer driver again.

For Windows XP, at the Welcome to the Found New Hardware Wizard dialog box, confirm Install the software automatically (Recommended) is selected, then click 'Next'.
Note: The Welcome to the Found New Hardware Wizard dialog box may be behind the Printer Connection window.
In this case, click 'Found New Hardware Wizard' button on the task bar to display the window.

After the files are copied automatically and the dialog box Completing Found New Hardware Wizard window appears, click 'Finish'.

If the Welcome to the Found New Hardware Wizard dialog box appears again, click 'Finish' again.

At the Print Head Alignment window, click 'Execute'.
Note:
* The Execute button may not appear for all models. In that case, skip to step 13.
* The Print Head Alignment can also be done after the installation of the printer driver.

When the Start Print Head Alignment window appears, load one sheet of A4 or letter size plain paper in the sheet feeder and click 'Print Head Alignment'.

At the Do not start another operation until current one has finished dialog box, click 'OK'.

When the pattern is printed, click 'Next' at the Print Head Alignment dialog box.

At the Installation Results dialog box, check the content then click 'Next'.

The installation of the MP drivers and application has completed. Proceed to the Canon user registration.

If you want to register now, click 'Register'. If not, click 'Next'.
Registration can be done after the MP drivers installation.

Then, Inkjet Extended Survey Program will be launched. If you agree, click 'Agree'. If you do not agree, click 'Do not agree'.

At the Installation completed successfully dialog box, click 'Exit'.

Note: When the Restart button appears, confirm that Restart the system now (recommended) is checked then click 'Restart'.

Anonymous

  • 252 Answers
  • Posted on Aug 29, 2009

SOURCE: CANON PIXMA MX310: printer not responding.

If you go to Start, Printers and Faxes, if it says "Offline", right-click the printer and choose "Use Printer Online." If it says Ready, you should be good to go.

If however there is a problem yet, double-click the Printer there and see if any jobs are in the print queue. You can remove them all buy Right-Clicking and choosing "Cancel All Documents" then try printing a test page. Right-click the printer, go to properties and click "Print Test Page."

If you still have problems, follow up on your question.

Anonymous

  • 1138 Answers
  • Posted on Aug 10, 2010

SOURCE: I have a cannon inkjet

When you double click the Printer and Faxes icon in the Control Panel you will see the printer that your computer is currently using. See.... if the printer image is clear it is online and ready to use, if its blurred then its in offline mode and cannot be use.

To correct offline printer.. some possible reasons is on the usb cable.. check if there is no open wire along the cable...Inserting the USB connector on the other usb slot of the cpu sometimes work just wait first until it is read.

If the printer is still blurred and offline after checking the usb connection, the 2nd thing to do is check the properties of the printer if it is set to offline mode. how? Double click your printer icon. It will display the print jobs window. Click on the Printer tab and uncheck on the "Use printer Offline". Cancel all pending print jobs, close the printer window and try again to print.

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