Question about Philips SA4020 MP3 Player

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Wont download hello my Philips Mp3 player will not download my music please3 help

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Re: wont download

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 19, 2008

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2GB go gear philips wont upload videos

first off get the arcsoft media converter 3, then drag and drop the videos you want to get on your mp3 player into the program, after it converts it it loads them onto your mp3 player as long as its connected, this program will also allow you to download youtube videos and put them on your mp3 player too this should help a bit

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1 Answer

Wont download music

It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Updated using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager

If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

Mar 17, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I cant get music

Music - the newer Philips players do not support DRM-protected files. You will have to use songs that are in Mp3 format, or songs that are non-protected WMA's (NOTE: non-protected WMA's generally are only converted from CD's you own. I don't know of any music services that use them).

Video - the installation CD should have come with a program called the Philips (Arcsoft) Media Converter. If you have lost your installation CD, you can acquire this program from the Philips website. The program must be used to convert and transfer videos to your Philips.

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1 Answer

Save music

All Philips Go Gear prefer specific music players, Like yahoo Jukebox. If your player did not come with a disk, I would suggest downloading the Jukebox player and then pluging in our player.

Yahoo will find your player and sync all your music..

Mar 09, 2008 | Philips GoGear HDD6330 MP3 Player

2 Answers

Plilips GoGear wont download music, says its out of date

My friend, I had the same problem. I however never use jukebox but I do have Windows Media Player 11 and I could see the songs being sent to the device. Even when I opened the device files on the pc the music was there. But when unplugging the USB and turning the actual mp3 player on, there was NO music on there. What I did is go on and start researching away. I did rollback to the older version of Media player (10) by simply going to add/remove programs and following Phillips' own instructions. Also I thought it would be a good idea to download the most recent updated info Philips had for this device, like a driver or firmware they call it. Everything worked after that. I had no owners manual also, since I bought this MP3 from my barber at his shop after he got a new IPOD. SO I downloaded the owners manual and all additional info online at their website. Hope this helped. It wasn't easy but you just have to read. Also, it did take a while , good luck............RKALAWALA

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1 Answer

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you need a programme called music match and add music to it using that but music match wont work with vista you need version 9 can download it

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1 Answer

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Try repairing the unit with the Device Manager software on the product CD.

Dec 07, 2007 | Philips SA4010 MP3 Player

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Hey, this maybe a bit late, but you can go to to download missing software and drivers.

Oct 31, 2007 | Philips GoGear SA178 MP3 Player

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