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To solve your problem uninstall the software and go to this link http://www.tataindicom.com/t-personal-internet-photon-whiz.aspx
While here find the Download Dialer tab and download the appropriate software for your device and operating system.Download both the Dialer and Driver.
I faced the same problem i installed it. But got through it. See if this works for you too:
1. You have to install the software you downloaded from the tata site or from the CD you got with the MODEM. Do this without attaching the MODEM to the laptop.
2. Once done, insert the MODEM into the USB drive. The Windows will automatically search drivers for USB MODEM and QualCoMM drivers and install it.
After it shows the success message, click the Tata Indicom Dialer and check. The problem should not appear again.
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