Question about SanDisk Sansa c150 MP3 Player

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Sansa 2.0 mp3

My sansa mp3 will not turn on .I can plug it in to the computer and the blue light will come on in the scroll ring ,but the screen stays black. I took the back off and removed the battery for 30 seconds . I reinstalled the battery and got "key lock system shutdown " on the screen before it shut down . Got any ideas ? Thanks Tom

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Re: sansa 2.0 mp3

Key lock means the HOLD switch is on.

Slide it the other way.

Best of Luck.

Posted on Nov 27, 2007

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I formatted the 16mb-format drive from my sansa e260 now the screen is blank and the blue lights comes on. My computer also doesnt see it. Any ideas on how to reinstall the firmware? Thanks Dumb...

Blue ring: Remove the back and push
softly but firmly on the Rubber rectangle above the battery hold battery in place and turn on(This is the Chipset For the screen, Black screen Blue ring ) and put the back on.

Jun 16, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Blank screen

make sure the battery is fully charged, then disconnect from your computer. Wait a while for the device to cool and try turning it on again. Mine took a few tries but once it sat for a while it didnt fight me again.

Apr 02, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Please help me

You have the locking button activated. Deactivate the button and it should turn on normal.

Feb 09, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e260 screen stays black at power up.

Have you tried holding the menu button down for 30 seconds to reset the devise?

Oct 31, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

The Screen Stays black and the ring turns blue and thats it

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Oct 15, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Mp3 player wont play songs or anything

Only 2 suggestions here: 1) Make sure your HOLD switch is not enabled. 2) Try to update the firmware If neither of these work, time to send the unit back to Sandisk

Aug 09, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Black screen blue ring

Try holding the Menu button for about 15 seconds.

Apr 01, 2007 | SanDisk Sansa e260 MP3 Player

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