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Is it possible to find an old computer running an old version of Windows, and then to connect the tape-drive to that computer, and then to copy the files onto a folder on that computer?
Then, if that computer has a network-card, you can "share" that folder, so that all computers on your network can then access that "shared" folder, i.e., to copy the files, and then to burn them to a CD-recordable.
This is normally a sign of a dirty drive head.
If have any or if you can buy them, get yourself a cleaning tape to clean the head.
Also check the tape itself is clear of dirt and nothing is broken/loose.
what drives are inside as these units can come in several configs. For all SCSI units the Adaptec 29320 is good for fiber the qlogic cards are my prefered cards.
Drivers are available from sun for the library and drives although you can sometimes use the standard windows drivers for many drives. (search for LTO as the tape drive manufacturer in win drivers for LTO) Although best to use sun drivers if at all possible.
Library comes up as a medium changer in device manager.
What backup software are you using? If Backup exec then the latest version already comes with their drivers built in
The only drivers that are published for the NS 20 are for Windows NT 3.51 and 4.0. The 2003 and XP versions shouldn't require a driver - they should be able to treat the tape drive as plug-and-play (just like a hard drive) as long as it's plugged into an IDE slot on your motherboard.
For your reference, the following webpage has the drivers that are available for the NS 20, as well as a link to the user manual (near the bottom of the page). The manual includes details about the installation procedure, which does not include any kind of driver. Here's the address: