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Audio connection problems

Up until a week to 2 weeks ago I could converse in Yahoo Messenger & Yahoo/Yazak Chat; could hear & be heard..Now it is not so. I tried running Yahoo Audio Setup Wizard; but it gave 5 reasons THAT was not working, and none of those reasons apply...#1) other audio applications are open.Close all other applications & retry the test..although I knew this was not true, I completely shut computer down to start all over again.
#2 You have no sound card installed...if I have conversed on this internet for 4 years that disproves that. #3) the sound device/drivers may be corrupted & #4) the sound device does not support any suitable wave format....this also proven untrue by almost 5 years of use..and right at this time I can HEAR music and singing with SingSnap...if there was anything wrong with my sound device I would not be able to hear that.

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Its all about your sound device not working at all! you can work it as before jus reinstall the proper drivers then its done restart your pc after reinstalling the drivers and your problem is solved

Posted on Dec 08, 2007


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When I get on yahoo messenger, on voice call, I hear my friend clearly, but they cannot hear me, just on voice call, when we go to conference it has been working fine til about 2 weeks ago, we...

Why do I suspect a change in software has caused this? Primarily, because the system once worked, you make no physical changes to equipment when you move to conference. It smacks of a compatibility issue perhaps as a result of an upgrade to the OS, a driver change, or a change in Messenger. You might have installed some other software in the past couple of weeks that is creating the problem. You could try going to a system restore point that predated the problem. You would lose settings and software that occured after that date, of course. Or, depending upon your operating system, you could try operating Messenger in a compatibility mode. Match software and hardware; compatibility informaiton is generally on the box. But if your software has upgraded, it may not be backwards compatible with your hardware.

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The first thing to check is to make sure you have scripting enabled in Internet Explorer. Internet Explorer is integrated into Yahoo Messenger so things that go wrong with IE can affect Yahoo Messenger. Here is the yahoo help page about that:

2) In the Start Menu click on Run. Type, without the quotes, "regsvr32 jscript.dll" and then click OK. Next, repeat the process but this time type in the Run box "regsvr32 vbscript.dll" and click OK. Please note, if you are using Windows Vista temporarily disable the User Account Control (UAC). You can easily turn it back on. On the Control Panel (Category View) choose User Accounts and Family Safety, next choose User Accounts, and then click Turn User Account Control on or off.

3) If the above does not fix your problem and you are using Windows XP, you can update your Windows Script to version 5.7. In my experience helping others, this is the step that has helped the most people. Exit all browser windows and chat programs including Yahoo Messenger before installing. run reginout cleaner to easily fix it

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Typical audio set up

Laptop x webcam/mic x Vista x Yahoo Messenger
If you have an earlier OS, you may have to access your hardware from the Control Panel.

Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

Click "Recording" tab.
To set required mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
Restart computer

Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

Click ( > ) Messenger > Preferences > Calling and Audio
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