Question about Toshiba 42HP66 42 in. LCD Television
Has anyone recently bought a HD TV that requires a cable card and experienced lost of channel memory, or channels that can not be turned in. My HD channels are in the 800's ie HBO 815,Showtime 824 ect. After contacting Toshiba and updating firmware there still is a problem, they are aware of the problem but there is no immediate fix. I have owned the TV for about 90 days and am considering to ask Toshiba to buy it back, they told me that other manufactures are experiencing the same problems. They said to fax a copy of the sales receipt to them and they would take a look at it. I would expect to be fully re-imbursed for the TV, delivery,and cable card set up charged to me buy the cable company. Thanks Tom I have a 42 inch Cable Card Toshiba. I had it 8 months and my channels started disappearing. I started calling Toshiba in June and they have updated the firmware but it did no good. On Saturday I was out for about a 1/2 hr and when I came home and turned on the tv guess what - no channels. Paul is the guy in charge of the Cable Card division and I have been waiting 2 weeks for him to get back to me, I called today and nobody knows where he is. They won't give me his last name, his bosses name or the name and phone number of the company president.
A good rule of thumb with cable cards is,,if the card doesn't work try a second one,,if that one won't work try a third,,and so on..most of the time it is not the set it is the card that won't work correctly..many television companies have left the cable card slot out of the currect line because of this..a cable box is more reliable
Posted on Nov 29, 2007
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press and hold the POWER button
on the TV control panel for 5 or more seconds to reset the TV.
Then connect the TV tt any source like outdoor areiel or cable box etc, select the appropriate input, and retune the TV. First of all, connect it to an external antenna, and set it to autotune.
• You must configure the ANT/CABLE input source before
programming channels (-left-hand column).
• If the ANT/CABLE input signal type is set to Cable, the
automatic channel programming process erases channels
that were previously programmed into the TV's memory.
• If the ANT/CABLE input signal type is set to Antenna, the
automatic channel programming process adds newly found
channels to the existing set of programmed channels (and
does NOT erase channels that were previously
programmed into the TV's memory.) To remove an Antenna
source channel from the memory, you must manually delete
• To tune the TV to a channel not programmed in the channel
memory, you must use the Channel Number buttons on the
• Programming channels when the ANT/CABLE input is
configured for Cable will take substantially longer than when
the antenna input is configured for Antenna. This is normal;
however, once channel programming is finished, you should
not have to repeat the programming process again unless
your Cable TV service lineup changes significantly.
Find out the received channels are clear or not. If they are clear, your TV is perfect, and the input device you connects ot the TV is faulty. OK.
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