Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Samsungrs21dcns water dispenser problem

The water dispenser has stpped working
the filter and pipes are all fine I think the water valve doublehas stopped working Is it poissible to order and fit a new one > how can i confirm this is the problem as they cost £40

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Re: samsungrs21dcns water dispenser problem

Just below the doors of the frig is a kick plate. remove the kick plate. on the left youll see a water line that goes into the freezer door. there is a connection for that hose just under the freezer. disconect the hose the press the water dispenser. if water comes out of the hose then the water line is frozen inside the door. you can use a hair dryer to warm up the dispener area both from the front and from the back, inside the freezer, it will take about 30 min to defrost. but, if you get no water from that hose then you need a new water valve. more than likely its frozen in the door. thats common on ge models

Posted on Nov 27, 2007

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