I take care of an 87 year old lady who has a beautiful old zenith floor model console in a gorgeous wooden cabinet. She does not hear well & uses the closed caption feature to watch tv. Recently she went into the hospital & in her absence from her home, somehoe the closed caption feature was disabled & I am unable to get it back for her. I tried with her remote, but no luck,can you help us? Thanks! Lela
I prayed to God to help me fix the closed caption problem, then sat down with the remote & started pushing buttons. In a few minutes, the closed captioning was back & I have NO IDEA what I did that fixed it, other than ask for DIVINE help!
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If you are talking about the words spoken on the TV program being displayed on the TV screen as text, then this feature is called CLOSED CAPTIONING.
Most remote controls have a button called CC, or CAPTION, or INFO, or DISPLAY which will allow you to disable the CLOSED CAPTIONING feature.
Otherwise you may have to select the MAIN MENU option for your set and go into the AUDIO OPTONS or FEATURES menu. If you can find the Closed Caption settings in there, then just disable them there by setting them to OFF.
If you can provide the exact brand and model number of your TV, then we can certainly provide you with more specific instructions on how to disable that feature on your particular set.
If you have a cable or satellite set top box, then also make sure that the Closed Captioning is not being generated by that device instead of by your TV. Make sure the Closed Captioning is disabled on that set top device as well if applicable.
With our VIP receiver models, you have an option to turn on/off closed caption through the receiver. Press the Menu button on the remote, which will display the Main Menu on the TV screen. Press 8 (Preferences) and then press 6 (Closed Caption). On the Closed Caption screen, press 1. On the Closed Caption On/Off screen, select CC Off and then press Done from the TV screen (using your DISH remote). This will turn the feature off on the receiver. Test to see if it is turned off by watching a program that has CC. If it still appears, then the feature is activated through your TV. Please refer to your TV manual to turn the feature off. I hope this helps.
To enable close cationing on your TV follow this:-
 Press "Menu" button on the remote control to appear "Setup" menu on the screen.
 Use "Up and Down" arrows on the remote contol to select "Captions/Text" on your screen.
 Press "Right or Left " arrows to select any one of the following options. Caption-1, Caption-2, Caption-3, Caption-4 Text-1, Text-2, Text-3, Text-4.
 Press enter to return TV viewing.
To turn the caption feature to "On" or "Off'
 Press menu key on the remote control to display "Setup" menu.
 Using "UP/DOWN" buttons to select captions on your screen.
 Press "Right or Left" arrow to switch the captions feature 'ON" or "OFF" or "EZ Mute"
 Press enter to continue.
I'd be interested in the solution also my 20PT6245/37 (also a 2005) recently started doing this too. There must be some reset somewhere unless something fried. I use a universal remote, so noe I had to get the Factory remote back out, more of an annoyance now.
They don't build them like they used to ... Zenith Space Command SA 1923W (1984 Model) still going strong with a beautiful picture! Looks & works like new.
Closed captioning isn't broadcast on every channel and program, so the information may not be present. Since captions are displayed on other channels, you know the set is working properly. If you are on a cable system you can try asking their customer service people if they know anything. But the TV is fine.
Same problem here.
Instructions for DV2150 say you can access closed caption toggle by going to SETUP, then OTHER then CAPTION, but this (CAPTION) option is missing from the menu. I, too am struggling with the Jeopardy game buzzers, which I cannot program. Was wondering if the lack of "closed caption" is the reason
They say " beauty is in the eye of the beholder " ! At times,
I have older customers that want wooden floor models,but it
is a rare request.......older sets generally are not compatible
with modern equipment, therefore they have very little actual value or merit............if you could get a few dollars and the
recipient of the old-timer is satisfied...that's the ticket !!
Assuming whatever your TV receiving from has close caption. (Not all TV channel has close caption)
Solution 1) Get a new universal remote that support your model and has close caption button. Once you program in the code for your TV model and it works then all button should also programmed including th close caption button.
Solution 2) Search online for the owner manual and read see how to turn it on using buttons on TV (if possible).
Solution 3) Get new TV with close caption. (If you have an old old TV with bad and huge pixels then this solution is the best. Your eyes will thank you.)