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Headphone speakers stop functioning properly when the wireconnections to the speaker are broken. This problem often develops when theheadphone cord gets jerked while being worn. The solder connection might alsodetach over time if it was not properly manufactured. The wire can bereconnected to the speaker with a soldering iron to repair the headphone. Beaware, though, that headphones are not designed to be user maintained in thisfashion. In some cases, it is difficult to get to the speaker due to the casingdesign.
Instructions and tools needed
Screwdriver or butter knife (depending on headphone design),Soldering iron, Electrical solder
1 Plug in the solderingiron. It takes a few minutes for it to get warm enough to be used.
2 Unscrew the screws holdingthe headphone casing over the speakers. This step applies only to models thatuse screws in the casing.
3 Insert the end of the butterknife into the seam on the headphone ear pieces. Pry the two halves of thecasing apart. This step is performed only on headphone models that do not usescrews in the casing.
4 Touch the tip of thesoldering iron to the electrical solder. A small drop should melt onto the tipof the iron.
5 Touch the tip of the soldering iron to the end of thedetached speaker wire inside the headphone speaker cavity. Try to get an evencoating of solder around the exposed metal end of the wire. The soldersolidifies on the wire once the soldering iron is removed.
6 Touch the end of the wire tothe solder on the metal tab attached to the speaker.
7 Touch the tip of the solderingiron to where the wire and tab connect. The heat of the soldering iron meltsthe solder on the wire and tab together. This repairs the broken connectionbetween the wire and speaker.
8 Replace the speaker casingonto the headphone. It should snap back into place for models without screws
You have to make sure it is not muted. Some logitech headsets have a mute button for the mic on the cord e.g. the logitech comfort usb blinks when it is muted. Make sure it is not muted in windows also. Go to your sound > click recording devices > click the logitech one > set default > click properties > levels (make sure the michophone is not muted and 100).
Also make sure it is the set microphone in the program you are using and not muted.
Hi Rosstaylor, go to start menu, control panel, sound. Then here go into the Tabs and select the Headset as Mic and Speakers. Apply, Done !
If it does not work, then I suggest you to contact the Logitech support for a replacement this is an hardware
failure and it's covered by warranty terms.
Thanks and have a nice day Julien
Have you tried using your X1 on your PC? Plug the green plug to the green jack, pink plug to pink jack, USB plug to USB port. Speak into the mic and you should hear yourself in the headset. If you can hear yourself, then the problem is the chat-controller cable and you should get that replaced. If not, it may mean your X1 mic is broken and you should contact Turtle Beach about that --- email@example.com.
The wire leading into the headset is likely broken. Usually this occurs at the entrance point of the jack or at the point where the wire enters the speaker, if they are worh repairing, open the speaker and check the condition of the wire. this can be as easy as pulling gently on the wire either side of the suspected break. if the wire is firm then it is likely alright, if the wire stretches, the wire is broken inside and only the insolation is keeping it togehter.
if this doesn't work then you will need an ohm meter and ohm out the cable, remember to flex the cable at the suspected area with the meter on, if the meter drops off you found your break.
solder up the break or if in the case of the jack solder on a new jack.
Your headphone mic is all right. The problem is with the sound driver you are using. Many a time the headphone jack are not properly connected so it may be another issue for not working of your headphone. Your operating system is all right check out the sound driver setting from the control panel. Good Luck
My jack plug lead got yanked and broke the wires inside the electronics unit. There are three screws to undo in order to get inside the electronics, one by the cable entry and two very small cross head scvrews in deep holes halfway along the unit. I cut the jack lead on the outside close to the cable entry and drilled out the hole through the cable guide and then poked the jack cable back through the hole into the electronic unit. I was able to solder the three leads to their respective pads. There are five solder pads next to the cable entry. With the cable entry at the top, the middle pad connects to the green cable, the rightmost pad connects to the red cable and the copper connects to a pad about 1 cm down from the rightmost connector. The technique was to tin the ends of the leads with solder before soldering them to the pads. I used a blob of glue from a glue gun to hold the cable in place inside the electronics unit. My plan B if the soldering was not possible was to take a jack plug and lead from an unused set of earpieces and use that lead in place of the original. It would have been much more difficult to replace the lead from the electronics unit to the headset.