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My genius is locked and I cat get it opened - Genius Computers & Internet

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WE DO NOT KNOW YOUR UNLOCK CODE HERE

Posted on Feb 23, 2019

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Posted on Jan 02, 2017

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1 Answer

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Hi crag81,
I understand you are receiving error 13010 when trying to open iTunes. If you are using iTunes 8.0.2. I suggest you upgrade (but if you cannot): Remove the Genius database In the "Finder" go to the /username/Music/iTunes/ directory and delete the "iTunes Library Genius.itdb" file. This should allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.

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In the "Finder" go to the /username/Music/iTunes/ directory and delete the "iTunes Library Genius.itdb" file.

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Try uninstalling and downloading from here

http://www.nodevice.com/driver/company/Genius/PC_Camera.html

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