Both screens wont work
No mention of how much ram installed ???
Are you using ACER GRIDVISTA
This program handles the multi screen out put
or
Standard Screen Properties,,,,,,,
Try this
DESKTOP>Right click properties
DISPLAY PROPERTIES>Settings
With both screens connected.
There should be two windows displayed ,
a highlighted white one and a grey one
Click IDENTIFY.
ONE SCREEN-
Should display a number 1 on the screen it has attached.
TWO SCREEN
Should display a number 2 on the external screen.
Once you get IDENTIFY to work then set resolution sizes of both individual screen.Apply and ok to save settings
If using GRIDVISTA then set the setting for the output functions and save theme as a theme BOTH or LAPTOP AND EXTERNAL MONITOR and its accessible from the desktop right click.
Good luck I have a couple of these I use for my Media Centre wirelessly networked thru the house.Great machines.
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