Question about Panasonic KV-S2026C Pass-Through Scanner

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Scanning large volume of NCR forms and having many difficulties

We are using the Panasonic KV-S2026C scanner for scanning large volumes of forms of which some are NCR paper and are encounctering several problems:
1) What causes the long delay before scanning initializes and actually begins (takes over 8 seconds)?
2) The scanned Tiff image displays crooked / cock-eyed: Is something out of whack with the scanning lens? Is something out of alignment? What is causing this to occur?
3) Is something wrong with the rollers?
4) Sometimes we try to scan in 5-7 forms and one of them is skipped over and doesn't get scanned - and the form is not being pulled in with other forms at the same time? Why?
5) We have used the Panasonic KV-S2025C for scanning forms and not experienced the problems we are now having with these newly purchased KV-S2026C scanners - we need to determine why the scanning is so difficult with this model and why the scanned Tiff image is displaying sideways.
6) The scanned image often displays with "tire marks" down the page and dark, diagonal marks through barcodes - when the form itself looks fine - why is this happening with the scanned image?

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2 Answers

KV-S2026C not scanning

does this unit show any error?

how old is this unit> is it under warranty?

Oct 02, 2008 | Panasonic KV-S2026C Pass-Through Scanner

1 Answer

Problems when scanning

Good evening ksys,
Let me address these and see if I can be of some help.

1.Many scanners will go into a sleep mode, in an effort to conserve power. I don't know for sure but this maybe an option that can be reset somewhere in the control panel menu. Refer to your user guide in the sections that talk about energy, sleep mode or conservation.

2. The tracks that you see on the printed forms sound like a problem in the photo conductor area. Toner beads (or lint, paper shreds, etc.) will clump up and cause this to happen. If you can get to the photo conductor, a gentle cleaning (usually in the area where the photo conductor is pulled back down into the toner bin) may resolve your problem. In some cases, you may actually see a band or streak of toner on the photo conductor. These can sometime be removed, but if the photo conductor is scratched in that area, the problem will come right back. Any cleaning in this area needs to be done with a very soft, clean, dry cloth. You have to be careful not to scratch the photo conductor, or you will just add to the problem.

3. Yes the skewing problem can definitely be caused by the forms. And NCR paper has always seemed to present problems in printers and scanners. Some machines can be adjusted (usually out of specs) for correction of this problem, but many cannot. Something else that you may look for is any type of buildup on the feed rolls that move the paper into, and through, the machine. Any deposits found on the rollers can usually be cleaned off with 90% rubbing alcohol and a cotton swab. If the deposits are dark in color, they could be part of the cause of the verticle streaks that you mentioned. I would have to actually look at the machine(s) in question to determine whether or not this could be done.

Hopefully, this information will be of help and what you were looking for.

f you need any additional information, please feel free to ask. If this information has assisted you in the resolution of you problem, please return here to give my assistance an appropriate final rating. If this information has answered your question and/or lead to a resolution, please rate it as "Fixya!".
Thank you, and have a super day!

Nov 26, 2007 | Panasonic KV-S2026C Pass-Through Scanner

1 Answer

When I scan the pages it has a black line..

Try to peek into the scanner while scanning, you probably have a burned out LED element.

Oct 13, 2009 | Panasonic KV S2026C Path-Through Scanner

1 Answer

Scann almost unreadeble, letters look like broken

You should increase resolution of you scans. By default in 300 dpi set it to higher value using scanning utility.

Sep 28, 2009 | Panasonic KV S2026C Path-Through Scanner

1 Answer

Scanner does not showup in scanning programs

the scanner is absolutely working if connected
your problem is on the "ultra side bus"
it's not connected....
try to update your USB driver, maybe it's not support the old version

May 30, 2009 | Panasonic KV S2026C Path-Through Scanner

1 Answer

Yellow light is blinking and error indicates clean rollers. Rollers have been cleaned but message keeps coming back. No problems scanning.

Panasonic includes a user utility with this model. The utility can be accessed via Start>All Programs>Panasonic. In it you will find a display and reset function for the cleaning count. Sorry I don't have more specifics, its been a while since I worked on any Panasonics.

Apr 06, 2009 | Panasonic KV S2026C Path-Through Scanner

1 Answer

Scan only in jpg.

If you want to scan in TIFF, you need to scan in monochrome only. (B&W). Change SCanner settings.
S. Mohan, Chennai, India

Feb 05, 2009 | Panasonic KV-S2026C Pass-Through Scanner

1 Answer


this is a normal thing with scanners i have read reviews about different scanners where the scaners were good prices the only downfall was the noise

Jul 03, 2007 | Panasonic KV S2026C Path-Through Scanner

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