I have a Ricoh Aficio 2022sp that refuses to send scans via smc to ONE Vista PC. Other users have no issues. I have disabled virusscan and firewall and tested all securities and permissions. Still PC and copier will not talk. I have ScanRouter lite V2 setup and everything was working until May. I logged into the administrator side of the Copier web interface and setup the destination 2 different ways, using unc and IP for routing yet no results. I am at a loss and my client is getting irritated. Someone point me in a general direction please!!
Comments:
Sep 01, 2009
- The pc is a desktop, I have tried with ScanRouter and without ScanRouter. PC can ping the copier as well as print to it. I can access the internal web settings of the copier from the PC. All other systems onsite have no issues in scanning. The only difference is that this is a Vista system and the rest are XP's and laptops. I have disabled firewalls, antivirus and everything else I can think of to stop whatever is blocking the system. I CAN see it from the copiers browse the network feature, I just can't connect. It times out.
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