Question about Kodak Office Equipment & Supplies
I will assume you have this unit tied in to a computer unit. If so try to delete the program on the computer and do a complete reinstall. Follow each guideline on the computer screen and check on your programs on your computer to be sure the printer is listed. If it is listed run a compatibility test on the computer and printer. Your computer may not be recognizing the printer but it should give you an option to choose how to run the printer program. Be sure when you are deleting the program that you completely delete all parts of the printer program. You will most likely have to enter the WIFI pass code to the printer for it to recognize the computer and WIFI number pass code. I hope this helps.
Posted on Feb 12, 2019
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Posted on Jan 02, 2017
Download and install the new software and printer firmware from kodak.com (link below - firmware and software is the same for all the 5000 units). Do not use the CD, and Uninstall all previous versions before installing the new software you download from the site.
I hope this helps. If you still have problems respond to this message with what happens and I will try and get you more help
Posted on Mar 05, 2008
you need to uninstall the software and reinstall it, if you have not tried that. For XP Start-->control panel-->add/remove programme-->look for Kodak Printer software and uninstall it. For Vista Start-->control panel-->programmes and features and uninstall the software. Run the Kodak clear utility from http://unexpectedtwist4u.com/matthew and click on clear utility and you can either run it or save it first and then run it. Make sure to unplug the USB cable after uninstalling the software and reinstall the software from www.kodak.com/go/esp3downloads. Kodak phone support is open from 9 am to 12 midnight EST. Hope that works:)
Posted on Jun 27, 2009
IMPORTANT: In the next step, before you install the Home Center Software, make sure you disconnect the USB cable. Then, connect the USB cable when the software installation instructions tell you to do so.
Posted on Jul 28, 2009
SOURCE: wifi connection problem
last time i too had the same problem where i had the Wifi connection lasting only for 5-6 minutes. and lately i discovered that my anti-virus component that i used previously (AVG)has blocked some of the settings which was expired and i got Avast and installed it.. thats when i found that my wifi connection started working fine. may be the same case for you as the problem seems same.. check it out. Regards
Posted on Oct 01, 2009
to connect on a mobile network you neet to be a data plan subscriber with that network, if you try conect with your wirelless home network, you must conect via wi-fi. its basicly very simple to follow, chose your network ssid (name), connect type ssid network password (you must have that saved on your primary computer connected to your router, on my docs) hope that helps.
Posted on Feb 14, 2010
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