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Mine does the same, the light comes on on the charger, but not on the TomTom unit itself. There is clearly a loose connection in the cable somewhere as you can twist the flex and make it work, although this is not very reliable.
I just use a USB charger from an old phone instead.
dude check it the car charger really isnt a chargers. what! i kno i kno. the '' proper" way of chargin ur battery is thru the computer or u can purchase a a/c to usb adapter and charge it on the wall but the car charger is a trickle charge as long as the green light is coming on that means that there is power going to it and support is going to just tell ur charge the batter the right way over and over again try charging on the computer for about four hrs then see whats up if its still not working then call tech support and make sure u tell them that u tried charging it on the computer for four hrs
1= My battery is flat, but when i put it on charge in the house it doesnt charge and no green light comes on, on my sat nav why would this be?
Could be your house charger is bad or the power connector on the back of the Tomtom is bad.
2= But when i put it in car charge it works perfect 'Y'?
You are using the "power shoe" to charge the battery. For a test unplug the power cord from the power shoe and hook it to the back of the Tomtom. If this work then the house charger is bad. If this doesn't work then the Tomtom rear power connector is bad
3= If ever i have to change battery how is this done?
You will have to remove the faceplate and disassemble the Tomtom in order to get to the battery. Or you can find a shop that repairs small electronic. Find the battery on Ebay.
I have a similar problem and I think I solved it (orr found a way to work around it). It looks like the contacts are not connecting firmly so even though the green light may be on, the charging conneciton is not made. With the tomtom on your home dock from the front page on your tomtom, touch near the lower right of the screen on the satellite strength indicator, this should bring up a screen where it shows (among other things) your batter status at the top right. If it is charging, the word charging will be under the battery strength indicator. Just play with it until you get the word "charging" to appear under the picture of the battery.then HANDS OFF until it is charged. I doubt this will be successful with the car charger since the movement of the car will likely jar the connection loose. Good luck.