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Hi recently bought a tokina 12-24 mm ef lens that i will use on cannon 200d camera ok.Lens displays 01 error cleaned contacts no change noticed front of lens has white dot not central is it ok or not.

Wonderd the off centre dot effect it in any way HELP PLEASE doug

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1 Answer

Canon 35-80 Error 1 clean your lens


The usual method is to use a pencil eraser on the contacts on the lens and the camera. Be careful not to get the bits in the lens or camera

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Canon 50 mm 1.8 communication error 01 lens malfunctiion


Might be that the aperture is stuck and you need to get the lens repaired (might cost more than a new lens.) Or it might just be bad contacts. Clean the contacts and try another lens before asking Canon or dismantling the lens.

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Tokina lens problem


Try gently cleaning the contacts between the lens and the camera.

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Canon EF-S 18-55mm f/3.5-5.6 USN Lens won`t auto focus


Try cleaning the electronic contacts on the lens and camera.

Jun 30, 2017 | Canon EF-S 18-55mm f/3.5-5.6 USN Lens

1 Answer

I have an error 01, communication between the camera and lens is faulty, it says to clean the lens contacts. I have a 60d canon body it does it only with the 17-85 lens how do I clean the contacts...


Have you tried cleaning the contacts? Taking out BOTH batteries? (There's a button cell as well as the main battery.) If you have a second lens you can test, i'd give that a shot first. Either way, probably need to have it replaced or repaired right away.

Finally, have you got the latest firmware version? The XS is currently at version 1.0.5, which was released in April of this year. You can download it here.

Also, could check this link: 50mm-lens-contact-points and the video, as reference...



If this choice dont solve and s
till the same error - ship it off to Canon for service.

Hope helps.

May 14, 2011 | Canon EF-S 17-85MM F/4-5.6 IS USM Lens

1 Answer

Hello, I mounted 12-24 mm f4 Tokina lens on my canon 7D, but when I change the aperture from F4 to anything else, I get this error message"camera cannot communicate with the lens, clean lens...


Did you clean the lens contacts with a pencil eraser or with something else? If memory serves F4 is wide open on this lens, right?

Feb 15, 2011 | Cameras

1 Answer

Bought june 2009 in june. rebel eso also with that package a cannon lens 75 to 300 used it 3 times on the camera code say err 01 clean contacts did that same old problem i also have a 3 year plan...


I'm not 100% sure of what you are saying. I gather you have a 3-year extended warranty? Error 01 is usually associated with failure of the IS system in the lens so it would most likely need to be sent to Canon for repair. I have only had one Canon service issue (nine years since my first EOS) and they provided an RMA for UPS return to them. I suggest you contact CanonUSA repair and request an RMA.

Oct 12, 2010 | Canon 75-300mm f/4-5.6 III USM EF Lens

2 Answers

My cannon rebel eos DS6041 displays error 99 when


'Error 99' indicates some problem with the AF contacts. This is a common error in Canon lenses. It could indicate a very simple problem like dirty contacts or a much serious one like the breakage of USM cable.
As a first step, you can try cleaning the lens and body contacts (the metal contacts between the lens and body) using a pencil eraser. Be careful to hold the body facing down so that no dust falls inside. After cleaning both the lens and the body contacts, re-attach the lens and try shooting. If the AF does not work still, you need to take the lens to an authorized service center.

Jun 01, 2010 | Canon Digital Rebel / EOS-300D Digital...

1 Answer

Error code


Yes, Canon DSLRs are very sensitive to some NON-Canon lenses.
If firmware inside the camera detects foreign lens, it locks-up the camera.
Basically, Canon wants you to buy only Canon lenses.

Apr 23, 2009 | Canon EOS Digital Rebel XS / 1000D IS...

1 Answer

Cannon ef-s 18-55 f/3.5-5.6 lens


"err99" means the camera cannot talk to the lens which is why the camera is not working in auto mode with that lens. There could be several issues: 1. clean the contacts between the camera and body (the gold pins and conact plates on the lens); 2. dismount and remount the lens and perhaps it is just not correctly making contact; 3. remove the battery and let set and then replace and try again (usually doesn't work); 4. make sure that the only thing between the lens and the body is nothing; 5. otherwise either the lens or the body is defective.

Good luck

Jul 11, 2008 | Canon EF-S 18-55mm f/3.5-5.6 USN Lens

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