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Posted on Aug 05, 2009

Water leaking Hi, This site wouldn't let me post my problem, unless it was in a certain category, but water softeners are not there. So I am taking a chance to see if you can help me - I hope I do not waste your time! I have water leaking from my Aqua Pure Model No 268/760 water softener. the leak is near the bottom of the control valve, and I am thinking it is simply an O-ring needing replaced. Do you agree? Is this something I could replace myself? If so, how do I go about it? Thanks, Jan

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  • Contributor 15 Answers
  • Posted on Aug 05, 2009
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Simply an O-ring needing replaced

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'solution tank' sounds like a water softener, but you are in the Water Heater category?

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Salt light is on when either the salt (used for softener regeneration) is low or the water softener unit is not working correctly. First try and recharge the salt in the container usually the lid is on the base of the dishwasher. check this site for some idea. However, if there is water in the salt reservoir then you have to call the technician and get the whole softener unit regenerated.

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To try and answer your question I will assume firstly that 'in service' means in normal operating mode - not in re-generation.

All water softeners have a limited throughput of water. In other words the volume of water that can pass through the system and be softened in the process is limited by the size of the vessel. If water passes through at too fast a rate then there would not be sufficient time for the water to undergo the ion exchange process that softens the water. Therefore the softener constricts the flow to a level which provides satisfactory operation.

If your plumbing system is taking water directly through the softener then the pressure will be limited by the maximum throughput of the softener. The only way to solve this is to install a higher capacity softener or, as is common in the UK, to feed a cold water storage tank from the softener so that pressure is not affected.

If you mean that 'in service' is when the device is re-generating, then the problem is a different one. When the device re-generates, it switches the water flow to bypass the softener within the unit. Therefore the pressure should not be affected unless the bypass is partially constricted. This bypass valve is an integral part of the softener valve assembly, so this would have to be checked by a competent service engineer.

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http://www.mysupermarket.co.uk/grocery-categories/Dishwasher_Salt_In_Tesco.html

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