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Hello Hi i just bought e brand new delonghi microwave oven mwj63 and i have a problem.As soon as i close the dorr the fan of the oven starts and the plates is spining and i cannot stop this or i cannot start to make him work. please i realy neeed help Thanks.Regards Constantin

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Re: hello

This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.

Even though a door switch clicks, it may still be bad inside.

It may have been damaged in shipping.

In an oven that's not new, this can be caused by slamming the door or by habitually opening the door while it's cooking without hitting the Stop pad first.

Since it's under warranty and very new, I would take it back to the dealer for a new one.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Nov 28, 2007

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