Question about Whirlpool GST9679P Top Load Washer

Open Question

Whirlpool Gold Series (black) GST9679PBO

My washer will wash and rinse but will not spin but makes a type of humming or whining noise on the spin cycle. What might the problem be?

Posted by on

6 Suggested Answers

  • 213 Answers

SOURCE: whirlpool washing machine won't spin after rinse cycle

there is a coupling between the motor and transmission that has cracked. with the crack in the coupling the transmission cant spin as fast as the motor causeing the loud noise. replace coupling to solve problem

Posted on Nov 21, 2007

  • 207 Answers

SOURCE: Washing machine making whining noise during spin only

Yes, bearing, most definitely. It is a cheap part but difficult to replace.

Posted on Apr 11, 2008

  • 188 Answers

SOURCE: Kenmore front-load washer stops at rinse cycle

When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Good luck!

Posted on Mar 03, 2009

  • 1056 Answers

SOURCE: Kenmore 80's series top loader only works on wash and rinse cycle

This is a problem with the pump being stuck so the motor cant turn the whole thing. Turn the washer on its side, underneath you can acces the pump, which is connected to the motor by two long clips. remove the pump and take out the colg that caused it to get stuck.

Posted on Jul 01, 2009

  • 1136 Answers

SOURCE: Will not spin on any rinse cycle

Hi, This washer does not have a belt. While the washer is agitating, if you lift the lid will it stop? Some models will agitate but not spin if the lid is up. It sounds to me like the lid switch might be going bad.
If you will get me a model #, I can look this up for you and give you a better idea.


Posted on Jul 05, 2009

  • 1937 Answers

SOURCE: My washing machine (Kenmore 70 Series) does not spin

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.

The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

Following is a description of how to release the console for access to the pins.

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.$FILE/L-55.pdf

It also has a troubleshooting guide.

To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part.

If the problem isn't in the switch, and the Timer continues to move, the problem is likely in the transmission.

We had the same problem:

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.

Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

You don't have to remove the drum.

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.

Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main

agitator shaft), remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.

Posted on Jan 12, 2010

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


1 Points

Related Questions:

1 Answer

Kenmore 90 plus series washer won't spin, barely agitates, will drain - but makes loud noise

It sounds like the transmission is done. Can't pinpoint what it is exactly, but I would start there.

Aug 21, 2012 | Kenmore Washing Machines

1 Answer

Frigidaire affinity front load washer

If the unit will not spin at all and makes a humming noise, sounds like something has seized up in the back of the unit. This could be a belt broken, motor seized up, or the transmission, if your unit has one, is gone.

Jul 17, 2012 | Frigidaire ATF6000ES Front Load Washer

1 Answer

I have a kenmore heavy duty, series 70,# 82872120.. It makes a humming noise and will not complete the rinse cycle or the spin cycle.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

Enter your model number and you'll see a list of major sub-components with diagrams and parts.!retrieve.pd?modelNumber=110.82872120

If it goes through the agitate cycle, the motor and transmission are probably OK.

If it goes through the initial drain / spin cycles after the first agitate cycle, the Lid Switch is also OK.

The humming could likely be the timer motor. Try to manually move the timer to the rinse cycle. If the washer responds, the problem points to the timer itself.

See the sub component section on the Sears site for the Console.

The "Alt" part numbers are Whirlpool parts that can likely be purchased from a variety of on line or local parts stores.

Sep 26, 2009 | Kenmore Washing Machines

1 Answer

Awful noise won't rinse wash or spin, on my whirlpool washer

This video will show how to replace the direct drive coupling that runs the transmission.

Jul 05, 2009 | Whirlpool 3.2 cu. ft. Plus Washer

1 Answer

Whirlpool washer fills up; makes LOUD whine/click metal noise

sounds as if you have a bad mootor coupling, part number 285753, easy enough part to change, easier to search on the you tube site for whirlpool motor coupling repair, fo rthe video, then try to explain procedure, but definalty easy enough repair for home owner

Nov 19, 2008 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

Whining noise, only in rinse and spin cycle, sounds awful.

Check the pump to make sure there isn't something stuck in it.

Dec 30, 2007 | Whirlpool Ultimate Care II LSQ9564J Top...

Not finding what you are looking for?
Whirlpool GST9679P Top Load Washer Logo

Related Topics:

124 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides