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It is caused by the music file you are trying to play. Play it on the computer to see if it works, then check the properties see if it meets the nw-e002's spec. If it does, your file maybe corrupted
E002
1)due to fuser unit temperature control fault.
2)try to reset the machine by tuning on and off
3)fixing thermister or thermoswitch faulty due to cannot maintain fixing heater temp causes E002 appear.
4)check any paper roll over the surface of fixing roller.try to remove it.
5)fixing roller or fuser roller located near to printing output.
i can help you with this. You need the firmware software of Sony NW-E002. Then the SonicStage software and its security update as well. I have this files if you need it.
Go to this link. Type "error E002" in the search window and click Search. Select the System Error E002 link and you will see some things to try to resolve the problem. If it persists, you may need to have the unit serviced.
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