Question about OTC TriMatrix OTC560 Printer

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Print starting over

We have a OTC 560DL. Sometimes while printing the print job will start over right in the middle of the job. For instance, it will print lines 1 - 15 then restart on line 13 and finish the print job. When we resend the job it prints with no problems. Any suggestions.

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Re: Print starting over

It sounds like you have a bad main board or a bad carriage motor.

Posted on Jun 28, 2009

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First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.

To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.

Alternatively You can check the below steps.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK

Hope this helps!

Thanks!! - See more at:

Jul 01, 2014 | HP LaserJet 4200 Printer

2 Answers

A print job queue is preventing other print jobs from printing

a print job in the print queue is preventing other print jobs from fixed printing

Dec 30, 2010 | Costar DYMO DiscPainter Printer

2 Answers

Cancelled a job and it stays in queue

Cancel all the documents in the print queue, (just do it whether they are actually deleted or not), press "cancel" on button the printer and restart your system and also the printer. If possible, please leave the printer switched off for few minutes and don't forget to use the "Power" button to turn if off or on. This will help your printer to restart new print job, all the jobs on the print queue will be deleted/cleared. Good luck, Thanks for using FixYa.

Jun 08, 2010 | HP DeskJet 5550 InkJet Printer

1 Answer

Printer starts to print then just quits right in the middle of a print job. May just stop right in the middle of the page

Hi there
You can try see if this may do it, or you have a virus on the pc...

Go to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.

In the window that opens (Services) look for "Print Spooler" on the right

Right-click "Print Spooler" and select "Properties".

Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".

Make sure the 2 text boxes underneath say "1" in them.

Click Ok until you are back at the Services window, close it and you're good to go.

Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.

The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Apr 30, 2010 | Epson Stylus Photo R340 InkJet Printer

2 Answers

Print job stops in the middle of a print job

first if its happening from few days than go for system restore - start - all programs - accessories - system tools - system restore.. select that date on which it worked fine.. or else add printer and install deskjet 990c and than try

Oct 14, 2009 | HP DeskJet 722c InkJet Printer

1 Answer

Middle of print job - stops to CLEAN - then starts from pg1 AGAIN

This is a simple 3 step fix

a) Get rid of printer
b) Get rid of husband
c) Get new printer

Hope this works!! :-)

Jul 16, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Uncleared print job HP J5780 I'm pulling my hair out trying to print to my HPJ5780. With a failed manual duplex job, I tried to delete the print job from the queue. It came up fine as deleting - however...

Try stopping the print spooler service and canelling all the documents.

The Windows Print Spooler is a Windows XP "Service". You can start/stop it via the following steps:
  1. Click on the Start button
  2. click on Run
  3. enter "services.msc" without the quotes and press Enter
  4. Scroll down to Print Spooler
  5. Single-Click on Print Spooler
  6. The details will open in the middle of the window.
    • It probably shows Start -- if so, Start it.
    • If it shows Stop and Restart, I suggest Stop it, then Start it.

Jul 16, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Long Lag between Print and Printing (sometimes)

Hi ,

Please perform this below trouble shooting steps:

1.Check whether printer icon is in Online or Offiline If it is Offline right click on it and select Use printer Online. then try to print your issue should resolve.

2. On computer Click on Start >> Run >> type cmd >> then press enter black window appears.
now type as below

net stop spooler
net start spooler

now try to print.
if issue still there perform next step

3 Right click on the printer Click on Properties >> Advanced >> Select Print Directly to the printer your issue should resolve.

Feb 18, 2009 | Epson Stylus Photo R300 InkJet Printer

1 Answer

I want to print new page of printing printer keeps churning out prvious printing instrctions i am 78yrs old still learning


What you need to do is clear out the printing "QUEUE".

Clearing the Print Queue in Windows
The printer is one of the slowest devices in a computer system. If you had to wait for it to print your document before you could resume writing, you would quickly go back to using a typewriter. To eliminate the delay, Windows reserves a portion of memory for something called a “print queue” (or spooler). The queue works on a first-in first-out basis. You can continue to use the computer and send jobs to the spooler as it feeds a steady stream of data to the printer.
Print queues are nice, except when something happens in the printer to cause it to stop functioning. Sometimes it is just a paper jam and sometimes it is a bit more serious. If you need to cancel the jobs in the print queue, you can simply double-click the printer icon (in the system tray down by the clock) and open the print queue. Depending upon the length of your document and how many documents are waiting to print, the printer icon may appear briefly or for a sustained period. (Note: This would be a good time to remove the paper from the printer before continuing.) If the icon is not there, you can manually open the queue.
Open the Print Queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double-click to open the appropriate printer's queue. The Print dialog box will open. Here you will see a list of all of the jobs waiting to print, along with the status of each job. The first print job is at the top of the list.
To cancel a document in the list, right-click it and select Cancel Printing. Most often, it is better to cancel all of the jobs and then resend the documents to the printer.
Cancel All Documents
  • Windows 98 - click Printer on the menu, select “Purge Print Documents”
  • Windows XP - click Printer on the menu, select “Cancel All Documents”
  • Windows Vista - click Printer on the menu, select “Cancel All Documents”
Please note that you must have Administrative rights in Windows XP and Vista to cancel print jobs. If you are the only user, you automatically have administrative rights. If you are on a multi-user computer, you must be an administrator. If are on a network and get a message saying that you do not have Administrative rights, find someone who does.
Under normal circumstances, printing documents are cancelled and will disappear from the queue. If one or more do not disappear, shutdown the computer and restart. When shutting down, you may get a message warning you that your print jobs will be lost if you continue. Tell Windows to shutdown anyway. When you restart, Windows may tell you that you have print jobs waiting. Tell Windows to delete them.
Before you resume work, open the Print Queue from the Start menu. You should find the queue empty. If you are using Windows XP or Windows Vista and the queue is not empty, you will be unable to print. Before trashing your computer, you can try to clear the queue using a secret Windows command.
Click Start, Run, and type “Net Stop Spooler” (without the quotes). Then press Enter. Shutdown the computer and restart. The print jobs should be removed. If they are not, shut down the computer again, take a deep breath, and then go for a long walk. The queue should be clear when you return. Note that you must restart the computer for your printers to resume normal operation.

This should solve your problem, Let me know how it works for you..


Nov 19, 2008 | Lexmark Printers & Copiers

1 Answer

Printer not working properly

The DeskJet printers are notorious for this problem. When you turn the printer off and back on in the middle of a print job, it gets confused when it is back on and cannot interpret the print language when it resumes from the computer. Whenever this happens in the future, you need to delete the print job off your pc before turning the printer back on. If you have windows XP, click START, SETTINGS, PRINTERS&FAXES, then double-click on your printer icon. When the queue window comes up, right-click on the active print job, select DELETE, then reply YES to confirm. If you don't see the print job delete (it might take a minute or so), then you will have to stop/start your Windows print spooler. Go to START, SETTINGS, CONTROL PANEL. Double-click the ADMINISTRATIVE TOOLS icon. Double-click the SERVICES icon. Scroll down and locate PRINT SPOOLER. Right-click on it and select STOP. Wait about 10 seconds, then right-click on it again and select START. Close out of the SERVICES & CONTROL PANEL windows. Open your printer status window again and see if it is clear. Once it is clear, it will be safe to turn your printer back on. Hope this helps.

Mar 05, 2007 | HP DeskJet 648c InkJet Printer

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