i m doing my daily tasks on my notebook but all of sudden my USB mouse going to be stopped. and when i check all of my USB ports they all are not responded. but in device manager they looked to be work properly i dont understand plz let me know, how i handle this situation
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hello there, I am the computer technician that will be assisting you today. My name is Norman-Wynne Damstra.
Welcome to Fixya, Madgoody.
This is a software fault, specifically with drivers for the USB 2.0 controller of your notebook.
You will need to do the following: 1.) Right click My Computer and select properties. 2.) Click the Hardware Tab and clcik Device Manager. 3.) Find the heading: Universal Serial Bus Controllers. 4.) Click the + next to the USB heading. 5.) Right click on USB Root Hub and click properties. 6.) Now click the driver tab and click Update driver.
Select the option for this time only and click next. A driver should be found automatically.
You could also go to your notebook manufacturers website, Compaq and search for drivers using your model number 6730b. Then download the USB drivers.
It may be the operating system has not recognized all the ports, if you operating system is now ok, go to my computer>properties>hardware>device manager, and look to bottom of the list to USB Controllers.
Right click on them, and Uninstall all controllers and restart pc and see if all the ports are recognized and installed automatically.
If other USB devices are woking fine, it means that the USB ports on
the system are OK. The issue could be with the mouse. So, I suggest
that you should check the mouse by connecting it on some other system.
Also, try another mouse with your laptop and see if it works.
Let me know if any further clarification/ assistance is required.
Appreciate generously, if the solution could have been of any help!
Try hitting ctrl-alt-delete exactly once bringing up the Windows task manager.
Click on "processes" tab.
Look for processes that are hogging the CPU. Check the "system idle" process and it should be around 90%. If it is way less as the thing starts to fail, find which of the processes is hogging the CPU. Analyze which and why. This could be a virus-like thing even or a "memory leak" where mermory is not properly returned to the available pool when a program terminates.
There are a few toys and devices made in China that deadshort the USB terminals. I hope you have not bought and installed one of these. I had 2 in the shop a year ago with some Dora Explorer usb toy that toasted the usb once installed. If you have bought and installed something about the same time as the usb stopped working you will need to call the company that made the device and demand they replace your motherboard.
1. try to connect the usb mouse in the other usb ports to check if it works 2. try another usb mouse.
if the usb mouse works in other ports and not in some of them...USB ports gone bad. if it does not work anywhere, the mouse has gone bad. also to check the usb ports check if keybaord works or not. if yes..its just the mouse. it cost approximately $10. go and get a new one.
Turn off computer and try connecting an older mouse to the mouse port. If it works:
Right click Computer>click properties>click hardware>click Device Manager> click USB adapters. Then check to see if some of them are marked. Also you can click on each one to see if each is OK. Make sure that USB is enabled in the BIOS.