Question about HP Pavilion zd8000 Notebook

3 Answers

Keyboard locked up in Advanced Options Menu

The notebook locked up completely. I powered it off and then back on. Since then it beeps continuously when powered on until the Windows XP advanced options menu comes on. At that point the beeping ends but I have no keyboard control to select one of the various options. I've removed the battery and optical drive and the same result, just gets to the options menu a bit faster.

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  • perk716 Nov 29, 2007

    Ron,



    I went through each key trying them out and cleaned the keyboard. All of them seemed to function appropriately. When I restarted got the same result. I then embarked on trying to remove the keyboard. I would guess that I had it about 75% of the way to being removed but didn't see how to finish the job and haven't been able to find any resources to show how to finish taking it out. I think your solution is likely the problem but I'm kind of stuck right now. Also not sure of what I will be able to do once the keyboard is out. Any suggestions?



    Thanks for your help,

    Greg

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To remove the keyboard-- turn the computer over & look for 2 screw holes with a K next to them (keyboard) -remove them- Flip it right side up - there are spring loaded tabs along the top of the keboard- press each one in twards the screen while lifting gently on the keyboard & it will lift out- the cable has a slide release on the motherboard- slide the 2 side tabs out to release it.
good luck- (keyboards are available on ebay very cheap)

Posted on Dec 03, 2007

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Good morning perk!
From what you are telling us, it sounds like there is a key on the keyboard that s stuck, or thinks that it is stuck.
The first step is to check the keyboard to verify that nothing is stuck down to carefully clean the keyboard. The second step is to operate each and every key on the keyboard and make sure that each one feels like it is operating correctly. The third step is to disconnect the keyboard and power up, if possible.
Please try these things and get back to me with the results and any questions.
Thanks, and have an excellent day!
Ron-

Posted on Nov 26, 2007

  • Ron Roske Nov 29, 2007

    And, good morning again!
    What I am talking about is to remove the keyboard far enough to be able to remove the keyboard cable from the motherboard. Hook up an external keyboard at that time and then power up. Hopefully, your unit is one that the power switch does not run through the keyboard cable.

    Here is a link to the maintainence manual. That might help you with the disassembly, huh?
    Ron-

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