HP Pavilion zd8000 PC Notebook
Problem for HP Pavilion zd8000 PC Notebook

Keyboard locked up in Advanced Options Menu




By perk716 on Nov 26, 2007

" "
The notebook locked up completely. I powered it off and then back on. Since then it beeps continuously when powered on until the Windows XP advanced options menu comes on. At that point the beeping ends but I have no keyboard control to select one of the various options. I've removed the battery and optical drive and the same result, just gets to the options menu a bit faster.
Comments:

Nov 29, 2007

- Ron,

I went through each key trying them out and cleaned the keyboard. All of them seemed to function appropriately. When I restarted got the same result. I then embarked on trying to remove the keyboard. I would guess that I had it about 75% of the way to being removed but didn't see how to finish the job and haven't been able to find any resources to show how to finish taking it out. I think your solution is likely the problem but I'm kind of stuck right now. Also not sure of what I will be able to do once the keyboard is out. Any suggestions?

Thanks for your help,
Greg

Best Solution

posted on Dec 03, 2007
Very Helpful)

musicman1429

Rank: Guide 
Rating: 92%, 4 votes
To remove the keyboard-- turn the computer over & look for 2 screw holes with a K next to them (keyboard) -remove them- Flip it right side up - there are spring loaded tabs along the top of the keboard- press each one in twards the screen while lifting gently on the keyboard & it will lift out- the cable has a slide release on the motherboard- slide the 2 side tabs out to release it.
good luck- (keyboards are available on ebay very cheap)
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Solution #2

posted on Nov 26, 2007
Helpful)

Poohawk

Rank: Wiz  HP Expert
Rating: 84%, 255 votes
Good morning perk!
From what you are telling us, it sounds like there is a key on the keyboard that s stuck, or thinks that it is stuck.
The first step is to check the keyboard to verify that nothing is stuck down to carefully clean the keyboard. The second step is to operate each and every key on the keyboard and make sure that each one feels like it is operating correctly. The third step is to disconnect the keyboard and power up, if possible.
Please try these things and get back to me with the results and any questions.
Thanks, and have an excellent day!
Ron-

Comments:

Nov 29, 2007

- And, good morning again!
What I am talking about is to remove the keyboard far enough to be able to remove the keyboard cable from the motherboard. Hook up an external keyboard at that time and then power up. Hopefully, your unit is one that the power switch does not run through the keyboard cable.

Here is a link to the maintainence manual. That might help you with the disassembly, huh?
Ron-
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Solution #3

posted on Dec 01, 2007
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
The link seens to be missing.

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