Question about SanDisk Sansa e250 MP3 Player

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Serious problem i got one sansa e250 in gifti live in india and have a serious problemmy screen got frozen on refresh database and than i open my sansa and remove the battery and also removed cell inside the sansa and again put it back into the place, but still it frozen on refresh databse and than tried every thing including copying sansa.fmt in to 16 mb folder and also tried by upgradig firmaware it shows version detail errorbut now i start my sansa it shows load main image failedi tried every thing but all in vain i heard about manufacturing mode but i m afraid to use this please suggest me what i should do thanks

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Re: serious problem

Posted on Nov 28, 2007

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Becomes frozen on 'Refresh Database' screen- help?

The only solution I found to work with the SAME problem was to 1. turn the player off (if you can't press the power button, then hold the power and menu button at the same time and it will turn off) 2. turn the hold switch to the right. 3. press the on and rec buttons simultaneously 4. connect to the computer 5. when the 16 MB folder comes up, create a folder called 'sansa.fmt' and disconnect the usb cable. *warning! this will erase everything, but it's seriously the only solution i've found that works!

Oct 30, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

My Sansa e200 will turn on, thumbwheel is blue and SanDisk screen comes on, but menu won't come on. I have pressed and held the power/menu button down for app. 15 seconds several times to no avail. It is...

sandisk sansa e250 starts but then says refresh database. Menu is in back ground. Maybe frozen, and have tried to reset, but still come up with Refresh database.

Sep 27, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen while on the refresh database screen

Try holding the power button for about 15-20 seconds. This usally shuts the whole thing down.

It may refresh the database as normal next time.

Nov 18, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

Sansa MP3 player has frozen screen

With the Sandisk you can just open up the battery compartment and pop the battery out for a second, then if you put it back in and turn the mp3 player on, it should work just fine. This is easier to do with the older ones that take AAA's, but unfortunately with the e250 you need a little screwdriver to remove the battery. (But the other day I used the flat part of a piece of jewelry; you can use whatever you have :D )

Sep 27, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database?Need Serious HELP!

Have you removed the battery, wait then reinstall it to try to reset it? Been the Sansa website and their FAQ or tech support?

Mar 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database message

Check out solution 4 here:

Several people have said that it didn't work for them but it has worked 100% for me. I've bought about 10 problem Sansas from Ebay and fixed them all at (least 6) with this problem.

Feb 27, 2008 | SanDisk Sansa e250 MP3 Player

6 Answers

Stuck on refresh database

Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.

Jan 15, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa screen turns black after "refreshing database"

how about updating the firmware?
now we are getting somewhere
( how could someone not figure that out.... ha ha ha)

Dec 20, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 screen is stuck on refresh database

Press the "lock" button to where the Orange is showing. Then press the record button on the left side of the MP3 for a bit. Try this several times. I did it twice and it worked! M.P.

Aug 04, 2007 | SanDisk Sansa e250 MP3 Player

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