Is there a tutorial or videos on how to open the mute/volume box of a Plantronics audio 628

Broken wire.

did u check the volume control

Strip the wires back further. There make be more broken wires. Put all of the colors together and include the bare copper wire. That wire is the ground and there will be poor performance or no performance if the headset is not wired properly.

which message program skype or yahoo messenger .........

will need to know to find out settings for a mic
click start control panel sounds and audio devices audio and also voice its the same make sure that you have the right default microphone selected you should be able scroll to video settings to make sure you have the right settings
click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick also

select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or

select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it

hope it helps

Open skype go to tools options scroll to audio settings or video settings on the right you will see webcam setting you can change the settings from there click apply after changing any settings also you can see the webcam there you can even take a snapsot also make sure your settings are correct for a video call

click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick
select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or

select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it

hope this helps you

the mute means no sound and unmute means sound
click start control panel administrive tools ,computer management ,device manager scroll down image devices you could see a yellow question mark?
right click to reinstall drivers or
update driver

open skype go to tools from the drop down list select options scroll to audio settings
you can make a free test call before you try to make a call
make sure the microphone is using the same as your computers audio

you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment also

click start control panel sounds and audio devices audio and also voice it's the same make sure that you have the right default microphone selected you should be able scroll to video settings to make sure you have the right settings

Open skype go to tools options scroll to audio settings or video settings on the right you will see webcam setting you can change the settings from there click apply after changing any settings also you can see the webcam there you can even take a snapsot also make sure your settings are correct for a video call

also
click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick also

select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or
select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it

click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it or select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it
if your computer came with a motherboard disc the sound drivers could be on it
click start control panel administrive tools computer management device manager scroll to sound,video and game controllers you might see a yellow question mark? Right click to reinstall drivers or uninstall
click start control panel sounds and audio,volume,advanced,speakers make sure you have selected the
(((appropriate speakers))) also audio you will find 3 drop down lists make sure you have the correct settings there
also
click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it
click start control panel sounds and audio devices you can adjust the volume there also select speaker volume you can change your settings there you can also tick in the box place icon in taskbar
if his does not fix the problem

have you tried this control panel sounds and audio,volume,advanced,speakers select the appropriate speakers from the drop down list or navigate to the device manager scroll to system devices + to expand,system speaker right click properties then select use this device (enable) also you might check
the speakers plug/outlet is usually at the back of the computer you will have to open up the computer to check the lead attached to the rear of the input plug make sure the connection is good
try cleaning your computer of dust using a fine air blower from a compressor making VERY sure that there is no MOISTURE in the air line specifically around the sound card and the CPU central processing unit dust causes static to build up in a computer
hope this helps

Using a microphone with computer

To use any microphone with your computer you will need to enable it in control panel. The following instructions are for Windows XP but are broadly similar for Vista and Win7

Click START, CONTROL PANEL, SOUNDS & AUDIO DEVICES

Click VOICE

In Sounds & Audio Devices Properties window locate SOUND PLAYBACK box. Click the VOLUME button. Make sure that there is not a check-mark in the MUTE box against microphone in the list of devices and that the volume slider is at the top of the scale.

Make sure the MUTE ALL box isn't checked before closing the window.

Now click the VOLUME button in the SOUND RECORDING BOX. Here SELECT microphone as an input source for recording (as opposed to un-checking mute in the playback controls).

NOTE if your microphone is not listed in the 2 sets of volume controls click OPTIONS, PROPERTIES on the tool-bar and place a check against microphone in the list entitled 'show the following volume controls' and then click OK. Same applies for Internal mic.

That should be it.

To adjust audio volume generally.

Under VOLUME tab adjust Device Volume as necessary. Also (under Loudpeaker Settings) click Speaker Volume and adjust slider to suit.

You might put a check mark in the box to show the volume control on the Task Bar so you can go straight to it to make adjustments in the future.

this is a normal reaction ..specially on a wireless device ..the idea is to lower the volume into the computer ..(to max 80%)..and also get into the volume control by double clicking on the speaker icon in the task bar ..and in here look at the mic volume
if there isnt any volume section for the mic..than click options ..than properties..and from the list tick the case for mic in ..and will list the volume for mic..
if the advanced function is on ..check into the advanced under the microphone it is started the mic boost function ..if it is ..and you want to keep it for a better mic reception ..than you have to put the mic on mute to eliminate the static noise..
THis should not mute it for good..but you can make a trial to be sure..
If the advance boost function is on ..and the muting puts it out for good..the choice is to get rid of the boost but usually works if you mute it ..cause only mutes the noise ..
let me know if you didn't understood anything ..

yes if you use HDMI dont have sound only image, you need to ensure audio on another cable like rca audio cable. or use a SCART cable for audio\video