Question about Jenn-Air JES9860 Electric Kitchen Range

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Numbers The numbers 7,8,9,0 on the display panel do nothing when pushed (no beep, no number) everything else appears to be working. The oven can be set by using the other numbers and guessing or using auto set. Any idea what the problem might be? My wife is concerned that the problem will only get worse and other numbers will stop working. Is this highly likely or is the malfunction random? Thank you. Matt

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This is the same problem I'm having with my Jenn-Air electronic touchpad. I see you posted on Nov 26, 2007, but don't see an answer. I just posted my problem today (Jan 2, 2008) and hope to get a response. I have in the past had to have something behind the touchpad replaced, for a different problem. I don't like these touchpads, and would rather have mechanical controls as I had on my other 2 Jenn-Air ranges. If your warranty is still good, call and get it taken care of before it gets expensive. Since I didn't have any more problems for a couple years I didn't continue to purchase Sears' warranty. Now will try to fix it myself. I think a $1500 machine should be better built. One thing I did read, not on this site, but elsewhere, was to be careful to not get any kind of liquid on the panel. How does one do that and keep the steam and splatter cleaned up?!!!

Posted on Jan 03, 2008

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Posted on Jan 02, 2017

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