Un-install the app and try to download clean and updated version if it have you the same command try login in with new email and new password. However I am sure you know how to clean the catch after you uninstall the app and shutdown your computer and not reboot that will clean install. Good luck and hope that work for you as it did mine. God bless
Call them up and ask for their password.
SOURCE: I recently bought a cano ir 2230 copier and it is
Service mode is Additional Function + 28 (press simultaneously) + Additional Function... Go to FUNCTION > CLEAR > PWD
SOURCE: How to delete former owners wireless data on HP 4500 - G510n wireless printer.
Resetting the Printer to Factory Default
Settings
Resetting the printer to factory default settings can be useful when
you are troubleshooting with the printer.
CAUTION Resetting factory defaults clears the page buffer, removes downloaded
fonts and macros, and returns all print menu settings to factory defaults.
To reset the printer to factory default settings
1 Press MENU until RESETS MENU displays.
2 Press ITEM until RESTORE FACTORY SETTINGS displays.
3 Press SELECT until the following message appears:
RESTORING
FACTORY SETTINGS
This message displays until the printer has completed the
initialization
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