Question about Brother IntelliFAX 3800 Plain Paper Laser Fax

1 Answer

Replace drum error

Is there a way to clear this error? The drum was replaced, but the error didn't go away.


Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 120 Answers
Re: Replace drum error

Hit the clear button with the front door open. this i believe is to clear drum counter. just follow the directions that came on a piece of paper with the drum.

Posted on Feb 16, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

The error code appearing on our bizhub250 is c2557

. Might want to have the developer replaced and drum/cleaning blade normally done all together, then run the F8 procedure and make sure the counters where cleared. Did you recently replace the drum and the developer if so did you clear the counters for the drum and developer, FIRST. IF not then the copier thinks the new drum and new developer are old. The copier works on the counters that is how it knows it got a new drum and developer. Get new developer and a new drum and have it installed correctly. Counters are clear before the unit is yanked out of the machine, then you remove the image unit/drum unit replace the developer/drum and cleaning blade. (DO NOT USE A VACUUM CLEANER WHEN REPLACING THE DEVELOPER static electricity can destroy the sensor located below the developer unit. Then reinstall and RUN F8. Make sure the fax line and Ethernet cable is removed can't print anything until the F8 is run. Or you will start all over again with new developer and a new drum.

Jun 11, 2015 | Konica Minolta 250 Bizhub Copier Fax...

1 Answer

How to clear drum error message

Please clean the drum unit or replace the drum

Jul 17, 2014 | Brother MFC-9460CDN Laser All-in-One...

1 Answer

Panasonic KX-FL511 fax, have replaced the drum kit twice now, following the install instructions with drum (and same instructions in manual). Machine still will not reset counter or recognize the new...

after replacement of drum when you close the the cover just wait for few seconds to reset the drum
machine will take one cycle. do not open lid before comletion of reset cycle done.

Feb 12, 2010 | Panasonic KX-FL511 Plain Paper Laser Fax

1 Answer

Brother intellifax 2800. Replaced drum, display

Open the drum cover and hold down CLEAR for 10 seconds.

Jan 28, 2010 | Fax Machines

2 Answers

Can not clear replace drum soon error New drum installed

Open the front cover of the machine press and hold the clear button,on the display "Srum replaced" will be displayed select yes.
That will do it

Dec 07, 2009 | Brother IntelliFax-2920 Fax

1 Answer

How do you reset memory board for muratec f-320 . I am trying to get rid of an error message"Replace drum unit printer not useable". Installed new drum unit and still gives the same error message.

Before doing complete Memory clear try the following...
Press..PROGRAM,*,*,I(thats the letter I),then ENTER.
That should reset it. Only replace the new drum into the machine when the machine says "Replace Drum"...NOT when it says "replace drum soon".
As a last resort a complete memory clear is PROGRAM,*,3.....but be warned this will clear all memory back to factory defaults "except" the Life Monitor which has the counters.

Oct 29, 2009 | Muratec F320 Plain Paper LED Fax

1 Answer

Error message won't go away.

This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.

May 16, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

Problem in accepting the tonner by machine

This is a common problem. You need to be sure that the toner and drum unit are seated correctly. I assume you. You may also want to try a different toner in case the chip is bad on it.

The following has been known to work also. Open front cover leaving the toner cartridge and drum unit in.
Press the Options button,
When "Replace Drum?" comes up quickly press the Start button.
Immediately press the "1" and "0" button. The display will say "Accepted" and the error will go away.
You need to this these pretty quickly.

Nov 29, 2007 | Brother IntelliFax-2820 Laser Fax

3 Answers

Dum problem

1. Open the drum/toner door on the front of the machine.

2. After the beeping stops, press the button on the line of buttons that says Menue Left arrow set richt arrow and clear button.

3. The menu will say replace drum? 1. yes 2. No

Press the number 1 on the number pad and close front door.

Oct 19, 2007 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Poor line condition error Brother intellifax 5750e

Poor line condition is an error referring to the phone line itself. Even though it may sound clear small amount of static confuse the fax machine and cause the error. Try using a new phone line. If that doesn't help I recommend getting a line filter from OfficeMax

Oct 11, 2007 | Fax Machines

Not finding what you are looking for?
Brother IntelliFAX 3800 Plain Paper Laser Fax Logo

Related Topics:

245 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Fax Machines Experts


Level 3 Expert

1113 Answers

Paul King
Paul King

Level 3 Expert

727 Answers

john archer

Level 2 Expert

186 Answers

Are you a Brother Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides