It would be helpful to know the model number of the GE washer you own to be able to be more specific but ...
Many washing machines run fine with the door open until it comes to the spin cycle (for safety reasons). Confirm that the door is full closed after you have added the detergent.
If the door closed, the micro switch that senses if the door is closed may have failed or be out of alignment.
Please report back here what you have found. OK?
I understand you to say that the washer still runs with the door open.
Please confirm that when you next run the load of clothes, you close the door leave it closed until the all cycles are complete. That is because on many washers, everything runs fine except the spin cycle when the door is open. If the clothes still remain soaked, then the next thing to check is the sensor (switch) that gets pressed or pushed when the door is closed. (Look for a little pin on the door as it closes as it may press into a little hole that has the switch at the bottom.
I realize I may not have understood your reply. Please be patient with me and we will solve this problem, OK?
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The model is wdsr2080dww. It still runs with the door open. all the water was drained but the clothes were still soaking wet like it didn't spin the water off of them. Plus you can smell the mildewed water. Sounds like there's water still in the tub somewhere. This is the second time it has done this.
When I go to start it up it goes right to the drain/spin cycle like it hasn't cycled out all the way or something. I can't even try to wash another load. It won't fill up or anything just goes right to the "washing" cycle and then drain/spin but I don't think it actually spins. I could check the lid pin or whatever but I don't really think that's the problem. It's also leaking water out of the back and I've already checked the hoses. Don't know what that is from either. I won't buy another GE I know that even though I work for the range business.
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