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Posted on Aug 04, 2009
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My printer keeps saying "offline" and doesn't want to print

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  • Expert 66 Answers
  • Posted on Aug 04, 2009
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Joined: Jul 26, 2009
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If it says that your printer is offiline than first thing you need to make sure is that your printer must be on and connected to the computer and than go Control Panel<printers

And than right click on your printer and click on Use printer online and than try to print.

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4answers

HOW TO FIX...PRINTER IS OFFLINE BUT IT IS ON...WE ARE UNABLE TO PRINT.

If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
Steps To Run the HP Scan Doctor
    •Open the HP Scan Doctor tool by double tapping the symbol.
    •Start- - >Select your printer- - > Fix Printing
    •Then the list of issues displayed on the screen as result.
    •If the tool shows the white checkmarks at that point there is no issue.
    •If the tool shows the white wrench then the issues are found and repaired
    •If the tool shows the yellow shout point then the issues are found however that can't be solved or skipped.
    •If the device shows the red stamp then you have to take after the on-screen guidelines to determine the issues.
    Step 2:
      Set Your Printer as Default Printer
      •Search your gadget on your PC and select your printer and uncheck the Pause Printing and Use Printer Offline

printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
    •If you can capable print implies your printer is online.
    Officejet 4650 keeps going offline then proceeds with following step Step 3:
    Check Whether You Connect With Correct Port
      •Go to printer- - > Printer Properties - >Port
      •For USB association utilize USB or DOT4
      •For Network Connection use WSD, organize, Standard TCP/IP Port Step 4:
      •Update the printer firmware which may resolve your issues

      Step 5:
      •Manually connect the wired or wireless connection
      Step 6:
        •For network connection just you have to add the second printer to your Windows.
        •Select your printer - > Properties - >Add Port - > Standard TCP/IP Port - > Next port
        •Now you can ready to print implies stop the troubleshooting. Still get the same issue mean you need to connect the printer customer support via +1-800-836-3987
0helpful
1answer

Will not print. it says printer is offline

Have you tested the Cable ( maybe test with a replacement)
under your devices and printers is the checkbox on use offline, printer - see whats printing - printer - uncheck use offline
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Problem with Brother MFC-9840CWD

Hi,Check to see in the connectioncables are all plugged in correctly.Open the printer and see if drumunit and toner cartridges are installed correctly. Sometimes not well installedconsumables are the cause of that particular problem.See if the print driver on yourcomputer is correctly installed. Try and reinstall the driver.Check if your printer is working in onlinemode. Sometimes printer changes online to offline method. If printer is atoffline mode click Start button on your computer, enter Control Panel. Click onHardware and Sound and choose Printers. Right click on Brother MFC-9840CWD andmake sure that the Use Printer offline is not checked.Hope this helps.
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Prints a test page...but nothing else..says is offline

try on the print menu open file and you will see offline click on it to change to online and let me know again if we can try another solution
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My printer keeps saying its offline and will not print i did what it said and now it says its online again but still wont print .....anyway to solv this ....thanks.....i have a hp officejet 4315v all in...

my printer keeps saying its offline and will not print i did what it said and now it says its online again but still wont print .....anyway to solv this ....thanks.....i have a hp officejet 4315v all in one nel pls help
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My printer keeps saying offline and it won't print.

my canon pixma 560 keeps telling me its offline and wont print, why?
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Printing problems

offline means it cannot detect the presence of the printer, though virtually present, check the ff

1- cable are intact, USB or Parallel to PC
2- power line, light on the printer itself

if ok, then reset all queued jobs and restart the PC once again

dont forget to mark my suggestion pls
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