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There are two files needed for the webcam to work. Go to the HP support driver page and look for the driver for the Cyberlink Youcam. You'll have to put the exact model number in a special search box in order to download the youcam software from HP
if you go to device manager look to see if the camera is listed there if it is do u see ared x through it? if not good if so right click on it and select uninstall and hit ok
now turn off the computer and restart a and after the computer restarts the found new hardware will show up on the taskbar let it reinstall the device and it will tell you that the device is installed and is ready to be used now you should be able to use it please let me know how this works for u i can still help more
best regards mike
You need to have the program that runs the webcam.
Look in Start/All programs. And if you have the webcam launch applet.
Also look in the device manager. ( My computer/Control Panel/ System/Device Manager. )
And see if you have any devices with problems ( yellow Mark ) this will tell you if it,s drivers are installed correctly. If not download those drivers. Re-install Them, And re-boot computer.