Question about i-mate K-jam Smartphone

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Problems with syncing

Up until a couple of days ago have had no problems syncing JasJam with my PC. Now all of a sudden when I plug into USB it does not show in Sync Centre as connected - seems to work fine for getting power supply and recharging but Sync Centre does not acknowledge it as connected.

Have tried rebooting both phone and PC but not working - anyone out there got any ideas?

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Re: Problems with syncing

Well try to download the latest sync from microsoft... it is free... and if your phone is connected to the internet run update...

Posted on Feb 12, 2008

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Head phone

thanks for using fixya!

You may connect your Imate to your pc or laptop by using USB cable. But you have to install first to your laptop or pc the Activesync for you to access and sync your pda. You may download the Activesync HERE

If you need further assistance, let me know!

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Hello Ansir

It depends on what operating system you are working on - MicroSoft Vista or 2000? or XP?
If it is any other than Vista then Please visit and search for Microsoft activesync. You may download the latest activesync there and install it.
after installing the software you will then need to connect your i-mate with the PC, most preferably with a USB cable. Follow the instructions that come then and there you are!

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I had a similar same problem. It occured when pluging or unpluging in the USB cable into the bottom of the Palm TX when the other end of the cable was already pluged into a live USB port on my PC.
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For VISTA it shold be preinstalled on as Windows Mobile Device Manager, you can download both software from

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