I finally fixed the problem by running two sheets of heavy card stock through at the same time. With the machine off, I positioned the two sheets in the feeder so that they would be pulled in when the printer was turned on. When I turned on the printer, it drew the two sheets through and I guess this reset the paper sensor. I previously found that only one sheet at a time did't work.
Yah it happen because you forced to pull out the papers, the paper sensor pin was stock up and not returning into the proper
place.. so thats why every time you turn on your printer paper jam error appeared even without paper..
Solution: take off the cover and try to locate the paper sensor under the feeder unit..and try to put it in proper allignment..
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I had the same problem for DAYS and there was no paper jammed at all. I went to the cannon site as a last ditch effort & the solution below fixed it. Just clean the rollers and the link tells you how. Good luck!
Hi, Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry. Keep printer unplugged for about 2 minutes and replug and try a test print. Also make sure that you have waited long enough for the printer to heat up before giving a print job. Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..
try to check it again maybe there is a small piece left inside the printer or you can try to restart your computer and turn off your printer then during the restart process practically the BIOS booting start your printer.
those buttons dont stop whats in the queue. You need to go to your printer icon, right click and select the first tab on the list, from there, you will see all the files being dumped to the printer, right click file and select delete, this will erase everything in the buffer.
You can set the fax portion of the machine to manual receive like this: "User tools" "fax features" ok "reception settings" ok "switch reception mode" ok "Manual reception" ok "user tools" to exit Thia will prevent the machine from picking uo any incoming faxes
....However, if the machine is jamming trying to print a 'fax' report, it will jam regardless of the feature you are using -they are unrelated. Depending on the cause of the jam, it could be a specific tray that is causing the problem, so you may want to remove the paper from that tray, and see how it works. The other reason, that is common for jams from one particular tray is that the size is set incorrectly. Check that the paper size dial on the tray is set for the appropriate size in the tray (including orientation).
If none of this helps, please describe the location of the jams, and I may be able to give further advice.
From the sounds of things, the issue may be a logic board issue if it is erroring out the same way each time. Many times a small scap piece of paper can get stuck inside the printer causing the paper error, but pressing the OK button would not clear the error which leads me to believe it is a logic board issue. May be time for a new printer.