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Maxtor one touch iii not recognized

Hey there. i just did a fresh install of windows, reinstalled all sevice packs, etc. my maxtor iii usb external hdd is not being recognized by windows. it was before, so i don't know what's going on at all....all other peripherals work in all other usb ports...i installed the software also.

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  • tkdrobot May 21, 2008

    my maxtor iii usb external hdd is not being recognized by windows

  • Anonymous Dec 27, 2008

    i have the exact same comp wont show the drive up in my computer so basically i can't access it. but it does show up on my USb port and it also says that the device is enable and in working order

  • City Fox Jan 26, 2009

    I just bought a Maxtor OneTOuch4 750GB, I suffer from the same problem -the computer recognizes that there is something connected to the USB port but fails to install the HD.

  • RiceSkid Jan 30, 2009

    same probleme as guest i got a virus and deleted the information but not im fucked with no reinstalation or way to reformat how do i access it?

  • fireboy13637 May 22, 2009

    I left the drive plugged in (after a crash) and recoevered with it hooked up. Now it displays code 10 in device manager. "No Drivers installed"

    What now?



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Does Windows recognize that there is anything plugged in at all?

If not it could be your USB interface (on the Maxtor) is shot.

Posted on Dec 10, 2007


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If your external harddrive came with software, you may want to reinstall it. If not you may have to go the the website for the Maxtor One Touch 3 and download the driver for the unit.

You may also want to open the device manager and check to see if your usb port is having trouble. More than likely it is the driver itself>

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Hey xmartico,

If your recent update from Windows XP to Windows Vista has been the only major change to your computer system since you could access your Maxtor One Touch III last, you may simply need to reinstall the Maxtor software to resolve the problem.

Information provided by the manufacturer has suggested that if no password was ever set, the hard drive should work with Vista immediately with no additional work required. If you had chosen a password however, you may need to reinstall the software and reboot every time you disconnect/shut down the external drive, or disable your user account control (UAC). Please keep in mind though that disabling UAC is strongly discouraged, as it may open your computer to attacks by various malware programs including viruses and spyware.

If you're still not quite sure how to proceed, I would strongly recommend contacting Maxtor directly for further assistance.

Hope this helps you out.

Go Ahead. Use Us.

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