Question about SanDisk Sansa m250 MP3 Player
A couple months ago I figured out that our mp3 was shutting off consistently at a certain point on particular files; for some time we thought we were burning through batteries, then realized that it wasn't the batteries or power supply system. These files, however, can be read flawlesslly by my car stereo (via USB connection). Also this seems to be more common with more recently transferred files; in fact, most (or all?) of the most recent crash near the beginning of the file--shortly after the music begins to play.
After crashing I can simply turn it back on, but it crashes at the same point in the same files; other files (especially the first few albums installed nearly a year ago) play with no problem.
I hesitate to re-install problem files since the problem seems to be worse the more recent installed they are.
What do you think is the problem and solution?
I purchased this mp3 player last christmas and we mainly only use it on trips, so haven't actually used it much.
Firmware upgrade needed
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Posted on Jul 06, 2008
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