Question about kawasaki PVS32801 Portable DVD Player

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"Not Valid Disk" message

Just started getting this message. Can't find manual.

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Re: "Not Valid Disk" message

This Message shows up because it might not be a invalid DVD. Which means the DVD might be scratched, messed up, or sometime when is a DVD that you copied from your computer. Hope it works!

Posted on Jun 17, 2008

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The problem is with the DVD player.Pleas use a leans cleaner to clean the lens.

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If you would like to know how to fix it, I will have to charge a fee of 19.95. Seens how i fixed it my self i guess that i would fall under the premium assissance experts. I am sorry to be so nasty but it is very frustrating when you spent $200+ on a product and there is no one there to help you with the answer right away, or the answer in not directly in the troubleshooting part of the manual. Durabrand is a joke and i will make sure that i never buy a product from them again, or Lennox as well. It looked to me on another web site that i was looking for an answer for my problem, that they are in cahoots together. Since i do feel sorry for others that have bought a poor customer service product, i will let them in on a little secret, the lens was dirty, i rubbed it with a soft dry cloth and it fixd the problem.

thanks for wasting my time


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here is the link to the user manual, troubleshooting and venturer support contact details; Hope this helps, please post again if not :)

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