Question about Brother IntelliFAX 1270E Plain Paper Fax

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Distorted fax Sometimes, when I send a fax the recipient says it is distorted. When I receive a fax it is fine.I thought of replacing my fax machine, but I have only had it four months...Any help will be appreciated.

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Re: distorted fax

Sounds like the laser is bad, is it new or a used fax?

Posted on Nov 28, 2007

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  1. Make sure the fax machine is plugged into a power source and also plugged into a working phone jack.
  2. Turn the fax machine on.
  3. Obtain the fax number of the destination fax machine.
  4. Gather the documents you want to send and put them in the order you want them to be received.
  5. Fill out a separate piece of paper called a coversheet with the recipient's name, fax number/phone number, your name, your phone number, a short message and number of pages (including coversheet).
  6. Lay the documents face-up in the fax machine feeder tray with the coversheet on top
  7. Dial the recipient's fax number - put 9 before the number and area code
  8. Press the "fax" or "send" button, depending on the particular fax machine model

Nov 17, 2014 | Fax Machines

2 Answers

What does COM-E mean when we try to send fax's and the transmissions has this written on it instead of OK.

It means "Communication Error".
The result might be twofold:
- the fax didn't reach it's destination because of communications error (any kind)
- the fax did reach it's destination, but part of it may be unreadable or distorted, or some pages of a multi-page fax did not go through.
In many cases, what the device perceives as an erroneous transmission, is perfectly readable by a human. Therefore it's good to call the recipient and ask if the fax is readable and if all the pages were received.

Nov 13, 2009 | Sharp FO 1460 Plain Paper Thermal transfer...

1 Answer

Intermittently, the confirmation page on the fax says the fax failed (didn't go thru) but it actually did. Why is this? The confirmation page is printing false results, indicating the fax failed to go...

This is because some faxes don't have Error Correction Mode capabilities.

If there's a slight distortion on the line, the receiving machine (without ECM) receives a fax with some minor errors. And even though for a human eye the resulting fax page is perfectly readable, for the machine, that thinks only zeros and ones, there was an error detected in the data, and hence the trasmission failed.
Faxes with ECM when they detect an error, ask the sending fax to re-send the last portion of data, and this way can bring the transmission to a 100% successful end.

So the only thing you can do is ask your recipients to upgrade their fax machines to an ECM-capable model :)

Oct 29, 2009 | Canon Fax Machines

1 Answer

Faxes coming in print fine but outgoing faxes people are saying are coming out blank on their end

If outgoing faxes are turning up blank on the recipients end, you may be putting the paper to be faxed in backwards. Outgoing faxes should be sent face-down. If you are sending properly, either your scanner is failing (test it by copying a document) or the recipient is having fax issues on their end.

Jun 23, 2009 | HP 1020 Plain Paper Thermal transfer Fax

1 Answer

Won't send faxes to 817 area code, all others OK

The recipient may have a DSL phone line, or receiving to a fax server that blocks your area code.

Oct 14, 2008 | HP 640 Inkjet Fax Machine

1 Answer

Hello, I have a little used 18 mth old Sharp FO P610 fax machine. It receives fine but when sending the recipient receives 'black all over' pages. I have tried disconnecting the unit for an hour and...

Try just making a copy and see if you have the black lines on your copy (most fax machines have a basic copy function if it is you have dirty scan glass and on these small machines it is a real hassle to get too and clean Try Canned Air. If no black line on your copy it may be the recipients machine.

Aug 12, 2008 | Sharp Fax Machines

1 Answer

Sending Faxes

there is no need to change the setting.just feed the document to be sent and dial the number of the recipient.after hearing the fax tone press enter key

May 29, 2008 | Panasonic Panafax UF-585 Plain Paper Laser...

1 Answer

Recipient receives a black page

What happens when you make a copy on your machine?

Dec 11, 2007 | Sharp UX 300 Plain Paper Thermal transfer...

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