Posted on Nov 26, 2007

Kodak EASYSHARE 5300....Problem:

I bought the new Kodak EASYSHARE 5300 printer today at Wal-mart;
I opened the printhead; I checked it and then, the printhead could not down (close) but it is freeze! and I put the ink cartridges (black and color).
the printhead could not close but, it is freeze..

Is problem with it? Will I exchange another 5300 printer?

Thank you so much, Donnamay my email address is
[email protected]

baby duck Jan 28, 2008

I changed the color cartridge and now I cannot close the printer cover. Is there a hidden latch?
Anonymous Mar 20, 2008

Your reponse to my help question was not helpful. I know that I am putting the ink cartridges in correctly because I follow the instructions exactly - and the same thing happens every time! The printer lid won't go down. My husband has to delicately use a hand tool to get it back down and it is getting ridiculous.

I have never been this frustrated before with any other printer I have ever used and am seriously thinking about returning this product. Especially if no one at Kodak can help me! An 800 number would be helpful instead of having to write an e-mail which may or may not get answered within a week. Even more frustrating is when I did get a response blaming me for the printer's deficits!

4 Answers

Moto1te

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Posted on May 17, 2009

Moto1te

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The TECH support Number is 1800 421 6699

Anonymous

I also hate my easy share right now

Anonymous

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Posted on Jan 11, 2008

Anonymous

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I cannot get the printer to work on the USB cable. I have tried about everything. Seems that the drivers are there but there is something else wrong. Now what?

Anonymous

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Posted on Feb 08, 2008

Anonymous

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You guys are putting the printhead/ink tanks in wrong. Please refer to your users manual on how to install the printhead.

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